I had to call twice to inquire status…
I had to call twice to inquire status and the level of service was amazing. Thank you!
By Rene F.
Sunday, November 8, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
3,953 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Sterling was acquired by First Advantage on October 31st, 2024. First Advantage (NASDAQ: FA) is a leading provider of employment background screening, identity, and verification solutions. Headquartered in Atlanta, Georgia, First Advantage performs screens in over 200 countries and territories. Visit the Company’s website at https://fadv.com/.
Sterling, A First Advantage Company (sterlingcheck.com) has 3,953 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
Showing 2,741 reviews with 5 stars · Clear filters
I had to call twice to inquire status and the level of service was amazing. Thank you!
By Rene F.
The work was done quickly. If l am not mistaking I think it was done in less than 2 days.
By Mamadou S.
After uploading my documents, I realized there were additional documents to send. Unsure of how to upload them, I reached out to the support team. I sincerely appreciate their prompt assistance, which ensured a smooth completion of my background check process. Thank you for your support!
By ROSTAMI
Process was great. Never did it like this.
By Lionel M.
Sterling was very kind and helpful. They sent me an email with my background check.
By Brenda G.
I called the support desk regarding several questions I had about my background check. The professional I spoke with took care to answer every question I had and stayed on the line to help me fill everything out. I believe her name was Jessica. It was very easy and a great experience.
By Sam E.
The telephone operator new exactly what I needed and made it quick.
By Colby
Ez videos and not hard to understand.
By Raymond B.