This was a great experience
This was a great experience. I enjoy working with the company. I would come again since the company staff started off simple and with excellent customer service!
By Clifton M.
Sunday, November 8, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
3,953 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Sterling was acquired by First Advantage on October 31st, 2024. First Advantage (NASDAQ: FA) is a leading provider of employment background screening, identity, and verification solutions. Headquartered in Atlanta, Georgia, First Advantage performs screens in over 200 countries and territories. Visit the Company’s website at https://fadv.com/.
Sterling, A First Advantage Company (sterlingcheck.com) has 3,953 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
Showing 340 reviews with 4 stars · Clear filters
This was a great experience. I enjoy working with the company. I would come again since the company staff started off simple and with excellent customer service!
By Clifton M.
Thanks for all your support and help.
By Marilyn D.
It was quick and easy to use one you understood the process. There is a number where you can talk to a live person and the turn around time was not a hour long wait. I was happy and pleasantly surprised.
By rhonda C.
The customer service I revived when I called about my questions was great. Some info needed to complete the form was unclear.
By Walton E.
The gentleman that I spoke with was great! I understand that you are having issues with staffing like many businesses at this time.
By Oscar R.
The CSR was very helpful with my concerns; he placed me on hold for internal assistance & returned to my call with details in resolving my concern. He was a pleasure to talk with.
By Falecher W.
I was never notified of my report being finished. Other than that, good work.
By KvS
It was a good response to help me through finding the right web site that I was having trouble with thanks to that representive of Sterling solutions.
By Daniel E.