Friendly!!
Clear, concise and friendly help!!!
By Melissa C.
Sunday, November 8, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
3,953 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Sterling was acquired by First Advantage on October 31st, 2024. First Advantage (NASDAQ: FA) is a leading provider of employment background screening, identity, and verification solutions. Headquartered in Atlanta, Georgia, First Advantage performs screens in over 200 countries and territories. Visit the Company’s website at https://fadv.com/.
Sterling, A First Advantage Company (sterlingcheck.com) has 3,953 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
Showing 2,741 reviews with 5 stars · Clear filters
Clear, concise and friendly help!!!
By Melissa C.
Able to be given the opportunity to prove myself, understanding and helpful
By Gage H.
Lighting fast! Great company!
By Krystal H.
It was easy to understand and when I did have a question it was explained and resolved
By CHARLES B.
My issue was resolved at 1st contact. I'm satisfied.
By I.P.
Everything was simple and I happy with the process
By Jeffery S.
When starting to fill out my information my device has a small glitch and the system wouldn't let me go back into right page. I called customer service and they helped me add soon as they knew what was the problem. Everything resolved! Thank you for the great service.
By Jose O.
The support team was quick to respond and very helpful.
By Coleen B.