New Starter Compliance
They advisor was helpful, polite and informative although couldn’t answer all my questions regarding compliance
By Ms Christina C.
Sunday, November 8, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
3,953 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Sterling was acquired by First Advantage on October 31st, 2024. First Advantage (NASDAQ: FA) is a leading provider of employment background screening, identity, and verification solutions. Headquartered in Atlanta, Georgia, First Advantage performs screens in over 200 countries and territories. Visit the Company’s website at https://fadv.com/.
Sterling, A First Advantage Company (sterlingcheck.com) has 3,953 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
Showing 340 reviews with 4 stars · Clear filters
They advisor was helpful, polite and informative although couldn’t answer all my questions regarding compliance
By Ms Christina C.
I called to ask for some clarity around some missing background check information Sterling e-mailed me about. The person I spoke to was very helpful and gave me the information I required.
By Simon
Thank you for the support very appreciate
By Martha P.
Convenient to use.
By Jerick D.
Had issues completing sign up from the beginning, they were asking for documents that I just didnt have or ever had, contacted customer services who answered promptly and seemed to deal with my issue quickly, still waiting to progress further, but otherwise good communications.
By Emma D.
Good customer service
By Ethmad A.
Professional staff, fast response and good app
By Mr Florin-Aurelian P.
Great team of people helping candidates, but a little slow process.
By Ifil-Ryan J.