Employment background verification
Easy and fast. 3 business days
By James
Tuesday, November 10, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
3,953 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Sterling was acquired by First Advantage on October 31st, 2024. First Advantage (NASDAQ: FA) is a leading provider of employment background screening, identity, and verification solutions. Headquartered in Atlanta, Georgia, First Advantage performs screens in over 200 countries and territories. Visit the Company’s website at https://fadv.com/.
Sterling, A First Advantage Company (sterlingcheck.com) has 3,953 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
Showing 2,741 reviews with 5 stars · Clear filters
Easy and fast. 3 business days
By James
The service is too good and upto the expectations.
By Maridi Sai L.
The first thing I noticed about Sterling was their great response time. I really appreciate them contacting me back promptly each time I reached out to them. The CSR were extremely professional and informative and positive. I really appreciate that during the anxiously awaited waiting period while waiting for their analysis' to return. One star employee deserving Kudos was Jobette. She really made the whole experience less nerve-wreckind and her cordiality and attitude really made for a wonderful experience. Thank you Sterling for being so exceptional to your candidates!
By Jocelyn B.
I didn't think I was finished with the background check, so I called and spoke to the customer service gentleman. He was very nice and helpful.
By Lisa N.
Professional and kind customer service
By Kyongrok D.
I called the Sterling number for help to complete my information and was directed to the Spanish help desk. There a lady helped me complete al the information in a very knowledgeable and polite manner I was very grateful for al her help. I don’t remember her name but indeed she was great.
By John F.
Customer service is excellent.
By JJ
Very competent in answering any of my questions, with full detail! Experience with sterling has been very helpful
By Perez S.