My Review
Any query / Information asked is provided correctly & responded very well.
By Vinay Kumar M.
Sunday, November 8, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
3,953 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Sterling was acquired by First Advantage on October 31st, 2024. First Advantage (NASDAQ: FA) is a leading provider of employment background screening, identity, and verification solutions. Headquartered in Atlanta, Georgia, First Advantage performs screens in over 200 countries and territories. Visit the Company’s website at https://fadv.com/.
Sterling, A First Advantage Company (sterlingcheck.com) has 3,953 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
Showing 340 reviews with 4 stars · Clear filters
Any query / Information asked is provided correctly & responded very well.
By Vinay Kumar M.
It was a great experience they understood wut I wanted they did it
By Michelle B.
Agents very helpfull into helping customers and very good on answering questions that they have thank to your company.
By WARNER C.
It was easy to call and be heard but do not know if my issue has been resolved or getting handled. By the associate was very polite and helpful.
By Hall D.
Customer service was great. All information needed was acquired from them.
By Vega A.
It was a good experience going to the hiring process with sterling.
By Rei
Overall I think the process was very fair as well as professional. Some files I found a little difficult to drag and drop However, I take some responsibility for that as some of it could definitely be me. I did receive excellent customer service when I was confronted with the issue. They were able to help me resolve it and were extremely help. Overall great experience and very professional from every aspect. Thanks
By Ronald H.
I was so happy to speak with your staff on the phone, I appreciated the high quality of service and attention given to my request. I was satisfied to speak with your service there was respect and consideration. Thank you
By alain M.