Great customer service!
Great customer service!
By Solomon B.
Tuesday, November 10, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
3,953 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Sterling was acquired by First Advantage on October 31st, 2024. First Advantage (NASDAQ: FA) is a leading provider of employment background screening, identity, and verification solutions. Headquartered in Atlanta, Georgia, First Advantage performs screens in over 200 countries and territories. Visit the Company’s website at https://fadv.com/.
Sterling, A First Advantage Company (sterlingcheck.com) has 3,953 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
Showing 2,741 reviews with 5 stars · Clear filters
Great customer service!
By Solomon B.
Wonderful Experience with Sterling.. Thank You For Everything Stay Blessed
By Zoha R.
Great response time and message delivered is easy to understand, and straight to the point!
By Stanley
Kevin Calmiano was very helpful in resolving my issue in editing a drug test that a potential new hire had to reschedule. Everything was taken care of on that 1 phone call. Thank You, Teena Jakova
By Tina J.
The Representative conducted the call in a very professional matter and answered all questions with detail and complete instructions and how the background was conducted.
By Sabb M.
My experience was one of the best employment opportunities experience I have ever had. I thank the staff for being patient with me for I am new to this kind of hiring process. Shout out to Glenda HR.
By Mark G.
Great help and a reasonably timed responses.
By Johan D.
Sterling did a fantastic job with everything and helping me with a great opportunity.
By Theodore C.