Nelson is very responsive and a…
Nelson is very responsive and a pleasure to work with. It does follow up with us on every matter.
By Sandy S.
Response from Sterling, A First Advantage Company· Sep 23, 2022
Thank you for the 5-Star review!
Tuesday, November 10, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
3,953 reviews
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Sterling was acquired by First Advantage on October 31st, 2024. First Advantage (NASDAQ: FA) is a leading provider of employment background screening, identity, and verification solutions. Headquartered in Atlanta, Georgia, First Advantage performs screens in over 200 countries and territories. Visit the Company’s website at https://fadv.com/.
Sterling, A First Advantage Company (sterlingcheck.com) has 3,953 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
Showing 2,741 reviews with 5 stars · Clear filters
Nelson is very responsive and a pleasure to work with. It does follow up with us on every matter.
By Sandy S.
Response from Sterling, A First Advantage Company· Sep 23, 2022
Thank you for the 5-Star review!
I had doubt about what document to given for verification and i mailed them about my query and with in no time i got my doubt cleared with full details and other workarounds.
By Divyanshi T.
Response from Sterling, A First Advantage Company· Sep 22, 2022
Thank you for this 5-Star review!
Called for status, courtesy, helpful
By PHYLLIS A.
Response from Sterling, A First Advantage Company· Sep 22, 2022
Thank you for leaving this 5-Star review!
Quick and easy process.
By Danny M.
Response from Sterling, A First Advantage Company· Sep 22, 2022
Thank you for this 5-Star review!
I really appreciate the assistance I received from Sterling representative. They responded promptly and was very helpful and courteous. Thank you so much!
By Winsome G.
Response from Sterling, A First Advantage Company· Sep 22, 2022
Thank you for sharing your experience with the team and for the 5-Star review!
I was having issues with my mobile device I received excellent customer service thank you
By boye J.
Response from Sterling, A First Advantage Company· Sep 22, 2022
Thank you for the 5-Star review!
The person who took my call was very professional and was able to solve my problem in short order.
By FORD JUDITH A.
Response from Sterling, A First Advantage Company· Sep 22, 2022
Thanks for this 5-Star review!
Customer service was very good. They got back to me in a reasonable time and solved the issue. I have no complaints
By Alex
Response from Sterling, A First Advantage Company· Sep 22, 2022
Thank you! We appreciate the 5-Star review!