A great experience!
A great experience. No issues at all.
By Gloria B.
Response from Sterling, A First Advantage Company· Oct 11, 2022
Thank you for this review!
Tuesday, November 10, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
3,953 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Sterling was acquired by First Advantage on October 31st, 2024. First Advantage (NASDAQ: FA) is a leading provider of employment background screening, identity, and verification solutions. Headquartered in Atlanta, Georgia, First Advantage performs screens in over 200 countries and territories. Visit the Company’s website at https://fadv.com/.
Sterling, A First Advantage Company (sterlingcheck.com) has 3,953 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
Showing 2,741 reviews with 5 stars · Clear filters
A great experience. No issues at all.
By Gloria B.
Response from Sterling, A First Advantage Company· Oct 11, 2022
Thank you for this review!
Ismael Diaz The service they provided was very fast and professionally done. Everything went well and I am getting paid Thank you
By Ismael D.
Response from Sterling, A First Advantage Company· Oct 11, 2022
Thanks for the 5-Star review!
I reached out to a Sterling representative twice and both times received top notch service. Thank you!
By Julie
Response from Sterling, A First Advantage Company· Oct 11, 2022
Thanks for sharing your experience with our team. We appreciate it!
Very nice fast great service.
By David C.
Response from Sterling, A First Advantage Company· Oct 11, 2022
Thank you for this review!
The time and effort seems to be a bit repetitive, but I believe it so that "no stone goes unturned" in regards to our National Security. Therefore, if it seems a bit time consuming, and repetitive so be it. Better to be safe than sorry, as they say. Thank you for all your efforts in these matters.
By James O.
Response from Sterling, A First Advantage Company· Oct 11, 2022
Thank you for this review.
I called and expressed that I was very anxious about how long my background check was taking and that I had a tight timeline with my current employer. The rep told me they would take care of it and my background check was expedited to that afternoon.
By Nic
Response from Sterling, A First Advantage Company· Oct 11, 2022
Thank you for leaving this review.
Very good service. Processed everything well.
By David M.
Response from Sterling, A First Advantage Company· Oct 11, 2022
Thanks for this review!
Great customer service over the phone. I will not write the reps names out of their privacy.
By Sayed H.
Response from Sterling, A First Advantage Company· Oct 5, 2022
Thank you for this 5-Star review!