Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
3,953 reviews
Sterling, A First Advantage CompanySelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Sterling was acquired by First Advantage on October 31st, 2024. First Advantage (NASDAQ: FA) is a leading provider of employment background screening, identity, and verification solutions. Headquartered in Atlanta, Georgia, First Advantage performs screens in over 200 countries and territories. Visit the Company’s website at https://fadv.com/.
Sterling, A First Advantage Company (sterlingcheck.com) has 3,953 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
Showing 2,741 reviews with 5 stars · Clear filters
Sterling is a great choice as your background screening provider. They were respectful and thoroughly completed my pre-employment screening in a timely manner. Thank you Sterling.
By Jamie C.
Response from Sterling, A First Advantage Company· Oct 14, 2022
We appreciate that feedback! Thank you for the review!
I appreciate the professional service as well as the attention to detail and questions.
By Brian B.
Response from Sterling, A First Advantage Company· Oct 14, 2022
Thank you for this review!
Excellent customer service.
By M&M
Response from Sterling, A First Advantage Company· Oct 14, 2022
Thanks for the review!
I thought I had not filled out my paperwork in full so left a message and was called back by Jenn, who was courteous and kind, and got me the information quickly.
By Liza C.
Response from Sterling, A First Advantage Company· Oct 14, 2022
Thank you for this review!
I had a great experience with Sterling... I called the rep. immediately took care of issue and explained what needed to be done on my end then she e mailed me my form I uploaded to site... and sent in to start my back ground check...it was very easy....thanks,,,,,,,, the rep. was very professional Sincerely Mike
By Michael V.
Response from Sterling, A First Advantage Company· Oct 14, 2022
Thank you for sharing your experience with our team. We appreciate the feedback and review!
The help was the best and very helpful all the way through, no need to change anything!
By Michael H.
Response from Sterling, A First Advantage Company· Oct 14, 2022
Thank you for this 5-Star review!
The service was very prompt and friendly.
By julian R.
Response from Sterling, A First Advantage Company· Oct 14, 2022
Thanks for this review!
Was easy to use and all the information was clear
By Xchel P.
Response from Sterling, A First Advantage Company· Oct 11, 2022
Thank you for this review!
