good service
good service, fast response
By Nadia M.
Response from Sterling, A First Advantage Company· Nov 2, 2022
Thank you for the 5-Star review!
Tuesday, November 10, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
3,953 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Sterling was acquired by First Advantage on October 31st, 2024. First Advantage (NASDAQ: FA) is a leading provider of employment background screening, identity, and verification solutions. Headquartered in Atlanta, Georgia, First Advantage performs screens in over 200 countries and territories. Visit the Company’s website at https://fadv.com/.
Sterling, A First Advantage Company (sterlingcheck.com) has 3,953 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
Showing 2,741 reviews with 5 stars · Clear filters
good service, fast response
By Nadia M.
Response from Sterling, A First Advantage Company· Nov 2, 2022
Thank you for the 5-Star review!
very helpful very patiente i enjoyed
By JULIO AVILES L.
Response from Sterling, A First Advantage Company· Nov 2, 2022
Thank you for the review!
Everything was so easy to understand and they did not make me wait long for a response
By Brittany
Response from Sterling, A First Advantage Company· Nov 2, 2022
Thank you for taking the time to leave this review!
Very quick, great service! Schedule was perfect and result was fast.
By Jelyn
Response from Sterling, A First Advantage Company· Nov 2, 2022
Thank you for this 5-Star review!
The customer service representative was very....very quick to solve my problems. Very easy to understand what was needed from me on my end and problem solved.
By jonathan H.
Response from Sterling, A First Advantage Company· Nov 2, 2022
We appreciate you sharing your experience with our team. Thank you!
Very helpful. Answered all my questions right away and made me feel comfortable and welcomed!
By Steven R.
Response from Sterling, A First Advantage Company· Oct 28, 2022
Thank you for the 5-Star review!
I called twice for help. The lady who answered first could not help me at all. On the second call, a young man answered and helped me and stayed on on the phone with me until I completed the process. He was so nice and helpful.
By Joette
Response from Sterling, A First Advantage Company· Oct 28, 2022
We appreciate you leaving us a positive review, but will look into why the first team member could not assist. Thank you.
They were quick to answer my calls, and provided creative ways to get the docs to them in the absence of a scanner or fax.
By Michael S.
Response from Sterling, A First Advantage Company· Oct 28, 2022
Thank you for this review!