The staff was very helpful and…
The staff was very helpful and supportive with solving my issues. Also, very friendly.
By Jeremaine C.
Response from Sterling, A First Advantage Company· Nov 4, 2022
Thanks for this 5-Star review!
Tuesday, November 10, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
3,953 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Sterling was acquired by First Advantage on October 31st, 2024. First Advantage (NASDAQ: FA) is a leading provider of employment background screening, identity, and verification solutions. Headquartered in Atlanta, Georgia, First Advantage performs screens in over 200 countries and territories. Visit the Company’s website at https://fadv.com/.
Sterling, A First Advantage Company (sterlingcheck.com) has 3,953 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
Showing 2,741 reviews with 5 stars · Clear filters
The staff was very helpful and supportive with solving my issues. Also, very friendly.
By Jeremaine C.
Response from Sterling, A First Advantage Company· Nov 4, 2022
Thanks for this 5-Star review!
This is my 1st time using this and the people from Sterling including HR assisted me with any questions or concerns. Very Professional!
By frank W.
Response from Sterling, A First Advantage Company· Nov 3, 2022
Thank you for this review!
Spoke with a rep. right away who was able to provide quick and easy solution to my question.
By Valerie
Response from Sterling, A First Advantage Company· Nov 3, 2022
Thanks for this 5-Star review!
Sterling was prompt and efficient in completing their services. Fast and easy data entry and no glitch portal.
By James R.
Response from Sterling, A First Advantage Company· Nov 3, 2022
We appreciate you taking the time to leave this review!
Very easy process thank you very much!! 😊
By Shari W.
Response from Sterling, A First Advantage Company· Nov 3, 2022
Thank you for this review!
Very quick and easy...extremely helpful
By William B.
Response from Sterling, A First Advantage Company· Nov 2, 2022
Thank you for this 5-Star review!
I gave it a 5 stars because your representative that helped me finished the questionnaire by answering my questions. I had a hard time putting information about the years I have been with my previous companies and he was courteous and patient. I'm happy that Sterling has employees that is patient and courteous.
By roselle A.
Response from Sterling, A First Advantage Company· Nov 2, 2022
Thank you for sharing your experience with our team!
Very polite and expedient customer service!
By Derek N.
Response from Sterling, A First Advantage Company· Nov 2, 2022
Thank you for this 5-Star review!