Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
3,953 reviews
Sterling, A First Advantage CompanySelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Sterling was acquired by First Advantage on October 31st, 2024. First Advantage (NASDAQ: FA) is a leading provider of employment background screening, identity, and verification solutions. Headquartered in Atlanta, Georgia, First Advantage performs screens in over 200 countries and territories. Visit the Company’s website at https://fadv.com/.
Sterling, A First Advantage Company (sterlingcheck.com) has 3,953 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
Showing 2,741 reviews with 5 stars · Clear filters
From the very start, your system was able to breeze & navigate through, making my entire onboarding experience very pleasant!! Thank you!!
By Ruben R.
Response from Sterling, A First Advantage Company· Dec 5, 2022
Thanks for this 5-Star review!
Easy to use easy to access easy
By Dawn H.
Response from Sterling, A First Advantage Company· Dec 1, 2022
Thank you for this 5-Star review!
The customer service was extremely professional. The agent was very pleasant and thorough with resolving the issue.
By Anna M.
Response from Sterling, A First Advantage Company· Dec 1, 2022
Thank you for leaving us this review!
One thing that was awesome was the experience that I got as far as timely response in dealing with helping me with my education and background employment portion of the background test appreciate the support and the help Merry Christmas and may God bless you
By ervin G.
Response from Sterling, A First Advantage Company· Dec 1, 2022
We appreciate you sharing your experience with our team! Thank you!
Lo mas importante que pude comunicarme en espanol y los pasos a seguir fueron sencillos para poder continuar con la informacion requerida hablaba claro la persona y recordandome su disponibilidad de poder atenderme hasta las 8 de la noche si tenia alguna otra duda. Muchas Gracias !
By Maribel M.
Response from Sterling, A First Advantage Company· Dec 1, 2022
Thanks for this review!
The representative answered my questions well and was very professional.
By Christian L.
Response from Sterling, A First Advantage Company· Dec 1, 2022
Thanks for this review!
Great communication as it is key to finding the solution to the problem I was encountering.
By Matthew R.
Response from Sterling, A First Advantage Company· Dec 1, 2022
Thank you for this 5-Star review!
Personalized service without feeling rushed.
By James G.
Response from Sterling, A First Advantage Company· Dec 1, 2022
Thank you for leaving this review!
