prompt answer
Prompt answer and ask for documents requirements really clear.
By Gina C.
Response from Sterling, A First Advantage Company· Dec 7, 2022
Thank you for this 5-Star review.
Tuesday, November 10, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
3,953 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Sterling was acquired by First Advantage on October 31st, 2024. First Advantage (NASDAQ: FA) is a leading provider of employment background screening, identity, and verification solutions. Headquartered in Atlanta, Georgia, First Advantage performs screens in over 200 countries and territories. Visit the Company’s website at https://fadv.com/.
Sterling, A First Advantage Company (sterlingcheck.com) has 3,953 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
Showing 2,741 reviews with 5 stars · Clear filters
Prompt answer and ask for documents requirements really clear.
By Gina C.
Response from Sterling, A First Advantage Company· Dec 7, 2022
Thank you for this 5-Star review.
Guided me right to where I needed to go. SUPER Service!
By Dan S.
Response from Sterling, A First Advantage Company· Dec 7, 2022
Thank you for this review.
The customer service is very professional, no problems understanding and getting the job done on time.
By Jun-Hong
Response from Sterling, A First Advantage Company· Dec 7, 2022
Thank you for taking the time to leave this review.
When I was filling the application I wanted to clarrify something
By Samanthika H.
Response from Sterling, A First Advantage Company· Dec 7, 2022
Thanks for this review!
What made the experience great was the assistant who understood and carefully assisted me through the process.
By Patricia A.
Response from Sterling, A First Advantage Company· Dec 7, 2022
We appreciate you sharing your experience and leaving us this review.
References made to required sections were informative. Thanks!
By Khushal
Response from Sterling, A First Advantage Company· Dec 7, 2022
Thanks for this review!
Quick and accurate
By Rawling D.
Response from Sterling, A First Advantage Company· Dec 7, 2022
Thank you for this review.
Very great customer service representatives. They're very efficient and able to give directions clearly.
By CEDRICK M.
Response from Sterling, A First Advantage Company· Dec 7, 2022
Thanks for this 5-Star review!