Very professional and knowledgable my…
Very professional and knowledgable my situation was solved within 3 minutes of the phone call no long hold times communication was awsome
By Tanasia T.
Sunday, November 8, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
3,953 reviews
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Sterling was acquired by First Advantage on October 31st, 2024. First Advantage (NASDAQ: FA) is a leading provider of employment background screening, identity, and verification solutions. Headquartered in Atlanta, Georgia, First Advantage performs screens in over 200 countries and territories. Visit the Company’s website at https://fadv.com/.
Sterling, A First Advantage Company (sterlingcheck.com) has 3,953 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
Showing 2,741 reviews with 5 stars · Clear filters
Very professional and knowledgable my situation was solved within 3 minutes of the phone call no long hold times communication was awsome
By Tanasia T.
Great help to reset my password.
By Donald T.
What made me experience great was being able to get my testing scheduled to another facility where I walked in and was comfortable with the employees
By Takenya J.
The person that helped me, give me the opportunity to understand what I needed help with. They give me strategies to approach the obstacle and I was able to overcome my situation/issue. I am thankful because they help me understand with kindness and knowledge.
By Ipanema O.
It was a positive experience with a person that was helpful
By Stephen S.
You got the background check done quickly.Now just waiting to hear back from the employer.
By Neat T.
The person that helped me was patient and understanding
By Nadine H.
Customer services knows what i am talking about and answers my questions directly
By Christie G.