I was in and out.The people there are…
I was in and out.The people there are nice and helpful.Good people.
By charles J.
Response from Sterling, A First Advantage Company· Dec 12, 2022
Thanks for this review!
Sunday, November 8, 2026 · Customer reviews of US businesses

The Fair Hearing score
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3,953 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Sterling was acquired by First Advantage on October 31st, 2024. First Advantage (NASDAQ: FA) is a leading provider of employment background screening, identity, and verification solutions. Headquartered in Atlanta, Georgia, First Advantage performs screens in over 200 countries and territories. Visit the Company’s website at https://fadv.com/.
Sterling, A First Advantage Company (sterlingcheck.com) has 3,953 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
Showing 340 reviews with 4 stars · Clear filters
I was in and out.The people there are nice and helpful.Good people.
By charles J.
Response from Sterling, A First Advantage Company· Dec 12, 2022
Thanks for this review!
Feeling safe and secure about my personal information is key. Sterling shows the security and the importance of a background screening. It will get better if there was to be more basic information.in the beginning to more prepare
By Martinez J.
Response from Sterling, A First Advantage Company· Dec 8, 2022
Thank you for sharing this! We will forward along that feedback.
A little confusing. The question for the family member or friends email the way it was worded I thought I needed my recruiter. Plus I have no family and that made it hard.
By Douglas P.
Response from Sterling, A First Advantage Company· Dec 7, 2022
Hello. We apologize that the experience was confusing for you. If you still need support, please email [email protected] or call 1-888-889-5248.
I had a great time talking
By quandarrious L.
Response from Sterling, A First Advantage Company· Dec 5, 2022
Thank you for this review.
Each and every query has been checked well and proficient in work. Keep this up
By Ganesh
Response from Sterling, A First Advantage Company· Dec 1, 2022
Thanks for this review!
What I find most helpful in any experience (and found most helpful in this one) is reasonable responsiveness. I was able to speak with someone contemporaneous to experiencing difficulties so it allowed me to deal with my navigation frustrations "in the moment". Regardless of whether or not the issue can be resolved as quickly as it is reported, it is encouraging to articulate my specific experience in a timely manner.
By Charlton E.
Response from Sterling, A First Advantage Company· Dec 1, 2022
Thank you for sharing this and for leaving us a review!
All was timely and responsive
By Justin Y.
Response from Sterling, A First Advantage Company· Nov 15, 2022
Thank you for this review.
My experience was great because they provided multiple options that assisted me with logging in and I was able to see the exact date that I submitted my background check. Thanks again 💯
By Davon B.
Response from Sterling, A First Advantage Company· Nov 15, 2022
Thank you for sharing your positive experience with our team!