Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
3,953 reviews
Sterling, A First Advantage CompanySelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Sterling was acquired by First Advantage on October 31st, 2024. First Advantage (NASDAQ: FA) is a leading provider of employment background screening, identity, and verification solutions. Headquartered in Atlanta, Georgia, First Advantage performs screens in over 200 countries and territories. Visit the Company’s website at https://fadv.com/.
Sterling, A First Advantage Company (sterlingcheck.com) has 3,953 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
Showing 2,741 reviews with 5 stars · Clear filters
My experience with this company is great. Efficient, reliable, trusting and speedy results. Very instrumental in helping me with career opportunities.
By Aaron C.
Response from Sterling, A First Advantage Company· Dec 14, 2022
Thanks for this review!
Had a rough start to gaining access to the forms, but I called in to support and we got things straightened around before the end of the call. An overall good experience. Thank you!
By Sue C.
Response from Sterling, A First Advantage Company· Dec 14, 2022
We appreciate you taking the time to leave this review.
They kept professional and direct. They answered all my questions promptly. i greatly appreciate their patience.
By Tony C.
Response from Sterling, A First Advantage Company· Dec 14, 2022
Thank you for this 5-Star review!
Great assistance and guidance throughout the whole process.
By Gonzalo M.
Response from Sterling, A First Advantage Company· Dec 14, 2022
Thanks for the review!
Great customer service and fast
By COTTRELL, SONJA R.
Response from Sterling, A First Advantage Company· Dec 14, 2022
Thank you for this 5-Star review.
Great experience! The directions were clear and questions were answered quickly.
By customer
Response from Sterling, A First Advantage Company· Dec 14, 2022
We appreciate you leaving this review!
I was able to call and talk with them to resolve my issue and get the help I needed
By Kimberly H.
Response from Sterling, A First Advantage Company· Dec 14, 2022
Thank you for the review!
I had some questions on my signing and address change and wasn't sure I did correctly I called the number given and my answers were professionally acknowledge and they help me understand my concerns in a very friendly respectful manner, I was very impressed at the service I received in Avery quick manner thank you for a wonderful
By Dora M.
Response from Sterling, A First Advantage Company· Dec 14, 2022
Thank you for sharing your experience with our team!
