Great customer service
Great customer service
By Jakari S.
Response from Sterling, A First Advantage Company· Jan 17, 2023
Thank you for the 5-Star review.
Monday, November 9, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
3,953 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Sterling was acquired by First Advantage on October 31st, 2024. First Advantage (NASDAQ: FA) is a leading provider of employment background screening, identity, and verification solutions. Headquartered in Atlanta, Georgia, First Advantage performs screens in over 200 countries and territories. Visit the Company’s website at https://fadv.com/.
Sterling, A First Advantage Company (sterlingcheck.com) has 3,953 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
Showing 2,741 reviews with 5 stars · Clear filters
Great customer service
By Jakari S.
Response from Sterling, A First Advantage Company· Jan 17, 2023
Thank you for the 5-Star review.
Process is very simple.
By D S.
Response from Sterling, A First Advantage Company· Jan 17, 2023
Thanks for this review.
The background chexk was fast
By Surya S.
Response from Sterling, A First Advantage Company· Jan 17, 2023
Thank you for leaving us a review.
The person was very helpful and told me in a couple days the Background check will be done
By tyrone D.
Response from Sterling, A First Advantage Company· Jan 17, 2023
Thank you for this review.
My experience with Sterling has been really good. I was a candidate having a background check performed by them. I was asked to provide additional information and I had a few questions about it. I called Client Services and spoke to different agents over the phone. They were very helpful and addressed all my inquiries within minutes.
By RC
Response from Sterling, A First Advantage Company· Jan 17, 2023
Thank you for sharing your experience with our team!
Great communication, quick turnaround.
By Tom W.
Response from Sterling, A First Advantage Company· Jan 17, 2023
Thank you for this review.
I liked the way the costumer representative guide me thru the background report I obtained from them.
By Edwin S.
Response from Sterling, A First Advantage Company· Jan 17, 2023
Thank you for this 5-Star review.
Easy to work woth great customer service
By Friendly R.
Response from Sterling, A First Advantage Company· Jan 17, 2023
Thanks for this review!