Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
3,953 reviews
Sterling, A First Advantage CompanySelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Sterling was acquired by First Advantage on October 31st, 2024. First Advantage (NASDAQ: FA) is a leading provider of employment background screening, identity, and verification solutions. Headquartered in Atlanta, Georgia, First Advantage performs screens in over 200 countries and territories. Visit the Company’s website at https://fadv.com/.
Sterling, A First Advantage Company (sterlingcheck.com) has 3,953 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
Showing 2,741 reviews with 5 stars · Clear filters
my information for evalations/testing was prompt. Whenever I reached out to Customer Service for information I was greeted with professionalism and given the correct information as well as the willingness to go the extra mile to make sure my information was directed to the proper channels.
By LISA G.
The system is very user friendly along with a very supportive teams. Getting feedback in short time is really important. Professional and kind customer service team !
By Michele Fabrizio S.
I had an issue of submitting my documents for that I mail them the issue after that they send me another mail id through the message after that I submitted all of my documents which they have asked to me. They are quick responser.
By Suvetha M.
It took little time for my background check to be sent just waiting to hear back from them
By MILTON L.
Amazing and helpful
By BARIS U.
It was definitely thorough, however if you moved several places (homes, apts, etc), you can NOT leave any gaps! Normally, this would not have been an issue, but over the past three years, we were buying and selling a house, and once I gathered all the dates, it accepted the form. I did request a copy of the background check sent to me, but I never received it until I contacted the company.
By Kimberly R.
Allied Universal is a company that will get you a job if you are really looking for a job the staff members are very helpful and I would recommend Allied Universal to any one looking for a job in Security Guard field because I'm satisfied with the company.
By Charlotte J.
the tech was on time and was pretty quick with the inspection.02
By Aaron B.
