Great customer service.
Great customer service.
By Jalen S.
Monday, November 9, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
3,953 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Sterling was acquired by First Advantage on October 31st, 2024. First Advantage (NASDAQ: FA) is a leading provider of employment background screening, identity, and verification solutions. Headquartered in Atlanta, Georgia, First Advantage performs screens in over 200 countries and territories. Visit the Company’s website at https://fadv.com/.
Sterling, A First Advantage Company (sterlingcheck.com) has 3,953 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
Showing 2,741 reviews with 5 stars · Clear filters
Great customer service.
By Jalen S.
Quick support
By Deepak K.
Very pleasant experience, sophisticated way to upload required documents with clearly articulated details. Thanks!!
By Sant V.
The customer service was great. She answered all of my questions and she took time to make sure that I was comfortable with the feedback that she gave. Very professional.
By Christy H.
The best and more profesional company they have high standards for customer service communication they are number 1 and they specialize on what they doing .
By customer
My issues were resolved in a timely manner
By Jerri M.
Sterling staff member was prompt to reply to my questions and emails
By Bobbi P.
Customer Support was very courteous, kind and helpful.
By Rose