Don't expect any support beyond just wait longer
I ordered the SENSHI boxing gloves. The gloves sat in Oklahoma City for several days. Upon inquiry, the company said to wait up to 10 days after the expected delivery date. I waited 12 days and the product still had not moved. Another inquiry asked for information on a refund with no response. Found the refund form on their site. Filled it out still with no response.
By Paul V.