Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
684 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Slice Merchant Services is an award-winning U.S. based payment processing company with national headquarters in New Jersey. Slice is dedicated to helping businesses accept payments easily, securely, and affordably. We provide a full suite of merchant services, including credit card processing, point-of-sale systems, mobile payments, and business management tools designed to streamline operations and improve customer experiences. Our mission is to empower businesses with reliable technology, transparent pricing, and responsive customer support so they can focus on what matters most—growing their business.
Slice (startslice.com) has 684 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
Showing 598 reviews with 5 stars · Clear filters
Very professional,clear, fast, Brian was supporting during the whole process... Thank you
By Adelina P.
Response from Slice· Feb 20, 2025
Thank you for your feedback. We're glad Brian could assist you throughout the process. We appreciate the review.
Very personable and patient with me. I am rebranding my business and doing a new start up, I wanted to have a different card processing company. It has been taking a while for me to get through the process and I had to wait longer to start my new location than anticipated. They called to check on my status but didn’t become harassing or just pushing file aside either. I also like that I have had the same person helping me and will continue to be available to contact going forward.
By Swag N Tails L.
Response from Slice· Feb 11, 2025
We’re glad to hear that your onboarding experience with Slice was smooth! Our commitment is to provide the same level of exceptional service throughout our entire partnership. If there's anything you ever need, we’re here to help.
I changed my old merchant service to Slice last November 2024. First, I am saving $500-$600 a month which I used to pay on previous merchant service. Second, I am getting almost instance customer service/no phone tagging or holding forever to get a customer service. Lastly, brand new top class equipment and free supply of receipt. What more can I say. I am super grateful. Thanks
By lawrence Y.
Response from Slice· Feb 5, 2025
Slice is proud to receive this review! We are happy that you made a good decision to work with Slice and are happy with the savings + Service. Thank you for the review.
Matthew made the transition from another merchant easy. He took the tine to explain everything in detail and helped with the setup of the POS. To this day, I email him and get almost an immediate response. I would highly recommend Matthew and Slice to any business.
By Anthony S.
Response from Slice· Jan 29, 2025
Mathew is one of our best. Thank you for writing this.
Jessie Wilson is awesome, I called in and she really took care the issue I was having, it was almost like she could read my mind. Thank you Jessie
By Daniel
Response from Slice· Jan 29, 2025
Jessie was thrilled to hear about this review.
Easy to understand information. Well explained.
By owner of pet grooming B.
Response from Slice· Jan 29, 2025
Welcome to Slice!
Very nice and intelligent man that knows his business I’m looking forward to doing business with you
By ANNETTE Q.
Response from Slice· Jan 6, 2025
Welcome to the Slice Family.
Brian is awesome, he made this transition smooth. I am a therapist and I wish I had the confidence he has. He is great at what he does. He could be a leader in anything and everything he does.
By Trevor U.
Response from Slice· Jan 6, 2025
Were glad you had a great experience with Brian
