Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
684 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Slice Merchant Services is an award-winning U.S. based payment processing company with national headquarters in New Jersey. Slice is dedicated to helping businesses accept payments easily, securely, and affordably. We provide a full suite of merchant services, including credit card processing, point-of-sale systems, mobile payments, and business management tools designed to streamline operations and improve customer experiences. Our mission is to empower businesses with reliable technology, transparent pricing, and responsive customer support so they can focus on what matters most—growing their business.
Slice (startslice.com) has 684 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
Showing 598 reviews with 5 stars · Clear filters
Lauren is the best! I had to sign up after speaking with her. Trust me, do it!
By Eric V.
Response from Slice· Dec 8, 2025
We appreciate you taking the time to share that. Lauren is exceptional and we’re glad she made your experience an easy decision. Thanks for choosing us. Let us know if you need anything moving forward
Justin Elliot Deleon has been great! He is super helpful and attentive.
By Christine D.
Lauren and her beauty made the experience great!
By Al
Response from Slice· Dec 8, 2025
Thanks for the review. We will share the compliment with Lauren.
I am such a happy customer. William is my to go guy. Any issues I give him a call and he has a solution. Even on thanksgiving, I gave him a call and he took care of my issue. If you have people like William I will always stay with slice/clover.
By Stormy C.
Response from Slice· Dec 2, 2025
William really shows what dependable support looks like. The fact that he stepped in even on Thanksgiving says a lot about his commitment. We appreciate your loyalty and we’ll make sure you continue getting that level of care.
Eric is by far the most responsive and proactive rep I’ve dealt with from any POS system company. I’ve had a number of issues arise because of the old system we were using and he has handled everything no matter how frustrating by going above and beyond and I would recommend him without a doubt, not even a second thought
By Sean
Response from Slice· Dec 2, 2025
It’s great to hear how much Eric’s support stood out. He’s committed to making sure issues get handled quickly, especially when switching from an older system. Glad he was able to make things smoother, and we’re here if anything else comes up.
Eric has been amazing and made our transition so seamless. They are always available for questions. Everyone at the company has been a pleasure to work with! Highly recommend Eric and his team!!
By Kait L.
Response from Slice· Dec 2, 2025
It’s great to see how smooth Eric made the transition for you. He and the team take pride in being easy to reach and easy to work with, so your experience means a lot. We appreciate the recommendation and we’re here whenever you need us.
Hello friends, if you have not signed up with Slice for your Merchant services I would highly recommend them I have my both businesses on Slice and I tell you what a piece of mind starting from sign up to run your business I was introduced to Anthony a very professional and honest guy. just a quick chat with him for about half an hour I was convinced to sign up and I don’t get easily signed up to anything In the next hour, I talk to the staff in the office Erick, Fredy, and they put me at an ease and ended my suffering with current company. Installation guys were very quick and professional. They made sure that the machines were up and running properly. My business was up and running in less than five days with them I’m so impressed and I will highly recommend them for your Merchant services. Thumbs up guys. You’re doing a great job.👏👏👏
By Shashi M.
Response from Slice· Nov 25, 2025
Thank you for sharing this — we really appreciate your trust. Glad to hear Anthony, Erick, Fredy, and our install team made the process smooth and got you up and running quickly. We’re grateful for the recommendation and we’ll keep working hard to deliver the same experience every day.
Lauren has been amazing to work with. I’ve been thru multiple issues and the second I send her a text she automatically replies within the same minute and stats solving my issues and continues to check in with me throughout the day to make sure it’s all working well. I appreciate her and all her hard work.
By Yasmin Y.
Response from Slice· Nov 25, 2025
Thank you for sharing this. We are glad to hear Lauren has been responsive and quick to help when issues come up. It is great to know she follows through and checks in to make sure everything is working properly. We appreciate the feedback and will make sure she sees it.
