Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
684 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Slice Merchant Services is an award-winning U.S. based payment processing company with national headquarters in New Jersey. Slice is dedicated to helping businesses accept payments easily, securely, and affordably. We provide a full suite of merchant services, including credit card processing, point-of-sale systems, mobile payments, and business management tools designed to streamline operations and improve customer experiences. Our mission is to empower businesses with reliable technology, transparent pricing, and responsive customer support so they can focus on what matters most—growing their business.
Slice (startslice.com) has 684 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
Showing 598 reviews with 5 stars · Clear filters
Lauren was very helpful and still is everytime I need her. Great customer service
By Carl
Response from Slice· Feb 2, 2026
Glad Lauren’s been helpful whenever you need her. We appreciate you taking the time to share that.
I’ve owned my restaurant for over 15 years. I’ve been with the same processing company, being way overcharged until Eric from Slice came along. Best customer service EVER No more high Fees!!! Everything he said would happen DID! I’m a very happy customer and saving thousands a year
By Debra
Response from Slice· Feb 2, 2026
Glad Eric was able to step in and make a real difference. Cutting the high fees and delivering exactly what was promised is what we aim for. Appreciate you sharing your experience.
Our experience has been great with Slice. Very simple onboarding. No BS. And very responsive when problems arise. Thanks to Chris Ballone for helping us get going and being there to answer any questions.
By Julio's Pizza C.
Response from Slice· Feb 2, 2026
we appreciate you sharing this. Simple onboarding, straight answers, and being responsive is exactly the experience we aim to deliver. Glad Chris was able to get you up and running smoothly and be there when you needed support.
This is the best company ever they made this very easy on me. I appreciate everything they’ve done in. My life is a lot easier.
By Marc
Response from Slice· Jan 27, 2026
Thank you for sharing this. We’re glad we could make things easier for you and appreciate you taking the time to let us know.
Absolutely the best experience ever. I will recommend you ot all my family and friends...if you give me the iPad 🤣🤣
By Caswell G.
Response from Slice· Jan 27, 2026
Thank you so much, we really appreciate the recommendation. We will follow up on the iPad for you.
Easy set up, quick pay out. Love the whole experience. Love it.
By Anthony
Response from Slice· Jan 15, 2026
Thanks for the feedback. We’re glad the setup was easy and the payout was quick, and we appreciate you sharing your experience.
My experience has been very positive. The ordering process was smooth, communication was clear, and the company was responsive and helpful throughout. The machine arrived on time, well packaged, and exactly as described. Any questions I had were addressed promptly and professionally. Overall, I’m satisfied with both the product and the level of service provided, and I would do business with this company again.
By Ali A.
Response from Slice· Jan 13, 2026
We’re glad to hear your experience was positive and that the ordering process, communication, and delivery met your expectations. It’s great to know your questions were handled promptly and professionally. We appreciate your business and look forward to working with you again.
I had a great experience getting my new POS system set up. What made it so great was Justin Elliot Deleon. Everything was explained clearly, the setup was smooth, and any questions I had were answered patiently and thoroughly. It’s clear he really knew his stuff and cares about making sure everything works perfectly. Highly recommend his services!!
By Victoria T.
Response from Slice· Jan 13, 2026
Thank you for the kind words and for taking the time to share your experience. We’re glad to hear the setup went smoothly and that Justin provided clear, knowledgeable, and attentive support. We’ll be sure to pass along your feedback. Your recommendation is greatly appreciated.
