StartEngineReviews of startengine.com

Response from StartEngine· May 1, 2026

Sorry for the frustration — we understand how that experience could be disappointing. To clarify, our platform has specific guidelines around the types of offerings we support, and we aim to communicate those as clearly as possible. We appreciate your feedback and will use it to improve how we present this information going forward. If you have any questions, please reach out to [email protected]

Response from StartEngine· Apr 15, 2026

Hello, Thank you for your feedback, and we’re sorry for any confusion or frustration regarding tax documents. For investments made through our platform, tax documents are typically issued directly by the companies you’ve invested in—not by StartEngine. In many cases, companies are not required to issue tax forms unless there has been a taxable event, such as dividends being distributed. We understand this may not be the experience you were expecting, and we sincerely apologize for any inconvenience. If you have specific questions about a particular investment, we recommend reaching out to the company directly, and we’re always here to help point you in the right direction if needed. Thank you for your understanding. – The StartEngine Team

Response from StartEngine· Mar 2, 2026

StartEngine provides investors an opportunity to invest in early-stage start-ups. What this means is that you are often investing in early stage companies. Investments in these types of companies are risky by their nature, and many often fail without any element of fraud or misconduct. As we try to remind you in various places throughout the website, including in the educational materials which all users agree to when creating an account, the universal website footer, and every investment agreement used in conjunction with any offering on our platform, these investments are speculative, illiquid, and involve a high degree of risk including the possible loss of your entire investment. Even if a company is successful, it takes some time, often years, before an investor can have an opportunity to realize any returns on these types of investments. While we wish all the companies who raise our platform the best of success, we also encourage investors to remember when making any investments through the platform that all investments are speculative, illiquid, and involve a high degree of risk including the possible loss of your entire investment, and to take this risk under consideration and invest responsibly. To learn more about investing with StartEngine, please check out our Help Guide: https://help.startengine.com

Response from StartEngine· Mar 2, 2026

StartEngine provides investors an opportunity to invest in early-stage start-ups. What this means is that you are often investing in early stage companies. Investments in these types of companies are risky by their nature, and many often fail without any element of fraud or misconduct. As we try to remind you in various places throughout the website, including in the educational materials which all users agree to when creating an account, the universal website footer, and every investment agreement used in conjunction with any offering on our platform, these investments are speculative, illiquid, and involve a high degree of risk including the possible loss of your entire investment. Even if a company is successful, it takes some time, often years, before an investor can have an opportunity to realize any returns on these types of investments. While we wish all the companies who raise our platform the best of success, we also encourage investors to remember when making any investments through the platform that all investments are speculative, illiquid, and involve a high degree of risk including the possible loss of your entire investment, and to take this risk under consideration and invest responsibly. To learn more about investing with StartEngine, please check out our Help Guide: https://help.startengine.com

Response from StartEngine· Feb 20, 2026

StartEngine provides investors an opportunity to invest in early-stage start-ups. What this means is that you are often investing in early stage companies. Investments in these types of companies are risky by their nature, and many often fail without any element of fraud or misconduct. As we try to remind you in various places throughout the website, including in the educational materials which all users agree to when creating an account, the universal website footer, and every investment agreement used in conjunction with any offering on our platform, these investments are speculative, illiquid, and involve a high degree of risk including the possible loss of your entire investment. Even if a company is successful, it takes some time, often years, before an investor can have an opportunity to realize any returns on these types of investments. While we wish all the companies who raise our platform the best of success, we also encourage investors to remember when making any investments through the platform that all investments are speculative, illiquid, and involve a high degree of risk including the possible loss of your entire investment, and to take this risk under consideration and invest responsibly. To learn more about investing with StartEngine, please check out our Help Guide: https://help.startengine.com

Response from StartEngine· Feb 3, 2026

We’re sorry to hear about your experience. StartEngine facilitates the investment process, while outcomes and communications vary by offering. Startup investing is long-term, and we appreciate you sharing your feedback.

Response from StartEngine· Feb 3, 2026

We’re sorry to hear about your experience. Our verification and documentation requirements are in place to meet regulatory standards, and we understand that this process can feel frustrating. We appreciate you taking the time to share your feedback.

Response from StartEngine· Jan 22, 2026

Thanks for sharing this - and we’re really sorry to hear about your experience. Being locked out of your account, especially after getting a new phone and needing a 2FA reset, is understandably frustrating and should not be this difficult. We’ve requested more information through this review so we can locate your account and support ticket and help get this resolved as quickly as possible. In the meantime, please reach out to us at [email protected] so our team can assist you directly.