Excellent customer service
Excellent customer service! No hassle, no problem. Nice and easy process.
By eleonora N.
Sunday, November 8, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
520 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
The ultimate in comfort and fashion. Spring Step Shoes carries a multi-generational family legacy of providing fine craftsmanship and unparalleled European comfort shoes, boots, sandals and more for both women and men. Beautifully made shoes to cover all kinds of feet. Women, Men, Orthopedic, comfortable, with a wide range of wedges, sandals, boots, and more. Enjoy comfort with every step. Free Shipping and Easy Returns.
Spring Step Shoes (springstepshoes.com) has 520 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
Showing 430 reviews with 5 stars · Clear filters
Excellent customer service! No hassle, no problem. Nice and easy process.
By eleonora N.
This store had just recently opened and I was so impressed with the selection and variety of shoes. The sales person was so very helpful. My sons each found a pair of shoes and I bought 2 pair of sandals.
By Lisa
I am very satisfied with the merchandise
By Elizabeth G.
Received order promptly. I was advised of order shipping date and arrival date-excellent customer communications. Product was accurate and of good quality. This was my first time ordering/purchasing directly from Spring Step Shoes. I won’t hesitate to order from them in the future.
By S.R.
Fast and thorough service!
By Robyn V.
Hard to say. Everything went w/out a hitch. So compared to the customer service at my car dealership, you're wonderful.
By Alexander