Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
520 reviews
Spring Step ShoesSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
The ultimate in comfort and fashion. Spring Step Shoes carries a multi-generational family legacy of providing fine craftsmanship and unparalleled European comfort shoes, boots, sandals and more for both women and men. Beautifully made shoes to cover all kinds of feet. Women, Men, Orthopedic, comfortable, with a wide range of wedges, sandals, boots, and more. Enjoy comfort with every step. Free Shipping and Easy Returns.
Spring Step Shoes (springstepshoes.com) has 520 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
Showing 430 reviews with 5 stars · Clear filters
My Spring Step order I received my boots very quickly after o sent my order. They are very stylish and true to size. My experience with the company has been excellent.
By NANCY
Response from Spring Step Shoes· Oct 29, 2025
Hello Nancy, Thank you for your 5 Star review! Your feedback is greatly appreciated and I'm pleased to read that you are enjoying your shoes. If there is anything else that I can assist you with, please do not hesitate to reach out. Have a wonderful day!
Good quality shoes & boots designed beautifully and different.
By Cindy
Response from Spring Step Shoes· Oct 29, 2025
Hello Cindy, Thank you for your 5 Star review! Your feedback is greatly appreciated and I'm pleased to read that you are enjoying your shoes. If there is anything else that I can assist you with, please do not hesitate to reach out. Have a wonderful day!
I LOVE THE SHOES AND ALWAYS LOVE SPRINGSTEP SHOES FOR MY COMFORT. HOWEVER I MUST INFORM YOU OF A MISTAKE, THEY SENT ME TWO PAIR OF THE SAME SHOE. SO TO BE HONEST, I WILL SEND YOU THE EXTRA PAIR THAT I DON'T THINK WAS PAID FOR.PLEASE CHECK TO SEE IF I HAVE BEEN CHARGED FOR THE SECOND PAIR. I WANT TO RETURN THE UNPAID PAIR OF SHOES. I WANT TO BE HONEST IN THE PROCESS. GOD BLESS
By JANICE K.
Response from Spring Step Shoes· Oct 30, 2025
Hi Janice, Thank you so much for your kind words and for being a valued Spring Step Shoes customer! We truly appreciate your honesty and want to help get this sorted out for you. Please contact our Customer Care Team Monday–Friday, 9 a.m.–6 p.m. EST, at 1-877-444-6703 or email [email protected] so we can look into this and assist you further. — The Spring Step Shoes Team
It was easy to order,my order came sooner than anticipated, & the shoes are adorable. They are extremely comfortable & very well made.
By Lillian Z.
Response from Spring Step Shoes· Oct 28, 2025
Hello Lillian, Thank you for your 5 Star review! Your feedback is greatly appreciated and I'm pleased to read that you are enjoying your shoes. If there is anything else that I can assist you with, please do not hesitate to reach out. Have a wonderful day!
Shoes came quickly and are great. My fiance loves the shoes i bought her. They are pretty and good quality.
By Alexander
Response from Spring Step Shoes· Oct 28, 2025
Hello Alexander, Thank you for your 5 Star review! Your feedback is greatly appreciated and I'm pleased to read that you are enjoying your shoes. If there is anything else that I can assist you with, please do not hesitate to reach out. Have a wonderful day!
I was very pleased with 2 out of the 3 items I ordered. I love the quality and comfort of the shoes and slippers. The third pair of shoes just weren’t the right fit for me. Returning the unwanted item was a breeze.
By JG
Response from Spring Step Shoes· Oct 28, 2025
Hello JG, Thank you for your 5 Star review! Your feedback is greatly appreciated and I'm pleased to read that you are enjoying your shoes. If there is anything else that I can assist you with, please do not hesitate to reach out. Have a wonderful day!
Sales person very friendly and helpful The booties are very unquine very comfortable
By Frances D.
Response from Spring Step Shoes· Oct 28, 2025
Hello Frances, Thank you for your 5 Star review! Your feedback is greatly appreciated and I'm pleased to read that you are enjoying your shoes. If there is anything else that I can assist you with, please do not hesitate to reach out. Have a wonderful day!
My favorite shoe brand! The shoes are absolutely beautiful and well-made with good arch support and style galore
By JAC
Response from Spring Step Shoes· Oct 28, 2025
Hello Jac, Thank you for your 5 Star review! Your feedback is greatly appreciated and I'm pleased to read that you are enjoying your shoes. If there is anything else that I can assist you with, please do not hesitate to reach out. Have a wonderful day!
