Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
520 reviews
Spring Step ShoesSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
The ultimate in comfort and fashion. Spring Step Shoes carries a multi-generational family legacy of providing fine craftsmanship and unparalleled European comfort shoes, boots, sandals and more for both women and men. Beautifully made shoes to cover all kinds of feet. Women, Men, Orthopedic, comfortable, with a wide range of wedges, sandals, boots, and more. Enjoy comfort with every step. Free Shipping and Easy Returns.
Spring Step Shoes (springstepshoes.com) has 520 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
Showing 430 reviews with 5 stars · Clear filters
This is a great company have many shoes and boots
By Georgia V.
Response from Spring Step Shoes· Mar 26, 2026
Thank you so much for your kind words and continued support! 😊 We’re so happy to hear you’ve built such a great collection of our shoes and boots — it truly means a lot to us!
Debbie is great! So helpful and knowledgeable without being pushy.
By Sheryl M.
Response from Spring Step Shoes· Mar 11, 2026
Hi Sheryl, Thank you for your 5 star review. We truly appreciate your feedback and are so glad to hear that Debbie was helpful and knowledgeable during your experience. We’ll be sure to share your kind words with her. 😊 If there is anything else we can assist you with, please don’t hesitate to reach out. Best Regards, Yve Spring Step Shoes Customer Care Team
In an age of poor customer service and subpar products, I am so glad to have come across Spring Step Shoes. I love the details, styles, and the comfort aspect. It is also refreshing that they have genuine leather shoe options, which are almost impossible to find for less than several hundred dollars. In addition, when I had a question about my order, I was able to call and speak to an actual human, not AI! Keep up the good work, Spring Step.
By EJ
Response from Spring Step Shoes· Mar 11, 2026
Hi EJ, Thank you for your 5 Star review! Your feedback truly means a lot to us, and we’re so glad to hear that you’re enjoying the details, style, and comfort of our shoes. It’s also wonderful to know that your experience with our customer service was a positive one. We sincerely appreciate your support and kind words. If there is anything else we can assist you with, please don’t hesitate to reach out. 😊 Have a wonderful day! Best Regards, Yve Spring Step Shoes Customer Care Team
I've been purchasing L'Artiste shoes from Springstep for years...often 2 or 3 at a time. 5***** for colors and comfort.
By slb
Response from Spring Step Shoes· Mar 10, 2026
Thank you so much for your wonderful 5-star review! 😊 We truly appreciate your continued support over the years and love hearing that you enjoy the colors and comfort of your L’Artiste collection. It means a lot to us that you’ve made Spring Step a part of your shoe collection — especially when you’re adding two or three pairs at a time! If there’s ever anything I can help you with, whether it’s style suggestions or sizing questions, please don’t hesitate to reach out. Enjoy your beautiful collection! 👡✨
Ordered shoes, looks good
By Allen
Response from Spring Step Shoes· Mar 5, 2026
Thank you for your order and for taking the time to share your feedback, Allen. We’re glad everything looks good so far and hope you enjoy your new shoes. If you ever need assistance, our team is always here to help. 👟 Bianca Spring Step Customer Care Team
Merchandise arrives fast Customer service is great staff takes great care of any issues that customer has and very fast and very professional
By Jean O.
I have six pairs of Spring Step shoes, all different styles. Every one is comfortable, looks great, and lasts. I get tons of compliments whenever I wear them and friends have started purchasing as well.
By Jennifer A.
Response from Spring Step Shoes· Mar 4, 2026
Wow, six pairs! We’re thrilled to hear that you love every style and that they keep you comfortable and stylish. Thank you for sharing your experience and for recommending us to your friends—it means so much. We look forward to seeing which styles you add to your collection next!
I had to send the shoes back at first because they didn't fit (typically I wear a 7.5 or 8, I had to go up to an 8.5). When I got the larger size, they were perfect. Comfortable and cute, I wear them almost every day.
By Ashley C.
Response from Spring Step Shoes· Mar 4, 2026
Hello Ashley, Thank you for your 5 Star review! Your feedback is greatly appreciated and I'm pleased to read that you are enjoying your shoes. If there is anything else that I can assist you with, please do not hesitate to reach out. Have a wonderful day!
