Spoonful of ComfortReviews of spoonfulofcomfort.com

Ordered for my 90 year old parents who have covid. Order supposedly got stuck in their queue…credit card charged order never went out. It has now been a week and they say it was going out overnight two days ago with credit for shipping charges. Still NOTHING!! Never had a problem before they have gotten to big and are no longer the good reliable business they used to be.

Terrible! I mistakenly ordered twice. I contacted customer support to let them know of my error and no one got back to me. Both items were delivered and now I am embarrassed. I would like to follow up that although I was told both packages were delivered they were not! So my situation was handled and the vendor needs to work on communications! I am relieved because I use them often and my recipients are always so touched by the sentiment behind gifting

NEVER got my order. Terrible Order # 4424525 I paid 01/27/26 01/27/26 PAYPAL *SPOONFULCOM 402-935-7733 UT #2402762DB1YRQPNP3 $124.98 You never delivered: Your shipment 1Z37X6F40205950106 Ship To BROOKLYN, NY US Past Event Label Created United States 02/26/2026, 2:41 P.M. Current Event Shipment Canceled US 02/26/2026, 3:18 P.M. You cancelled this order. I want money back plus ruining my son's birthday. I will bash oyu on facebook with all your adds and tell people know you are a scam

This order #4475283 was suppose to be delivered on Tuesday. Today is Wednesday, it doesn't look as if it will be delivered until Thursday or Friday. I didn't order soup for Wednesday, or Thursday, or Friday. So I don't feel it is fair to ask me to pay for something I didn't order. If the can't meet the customer's need then they should state so and not accept the order! Your CEO said "I promise to deliver a Spoonful of Comfort with as much care as if I were sending it to my own mother."Is this how he treats his mother, by hanging up on her. I had used Spoonful of Comfort in the past several times and was impressed. Apparently success leads to failure. I can accept a lot of things, but not hanging up on me when I call customer service. The order was suppose to be delivered on Tuesday. Tonight Wednesday I just received an email that the ordered has been shipped meaning it will get there Thursday or Friday. That's not what I ordered. If a company can't fill an order they shouldn't accept it. A considerable point in ordering the soup is to have it delivered when someone needs it, when they're not feeling well for example, not 3 days later when they're already back to work. I'll be looking for a company that can show a minimum level of respect.

I have used Spoonful of Comfort many times in the past and have always had a great experience for my manager, Kurt Umbarger. This experience was not good as the recipient did not get the delivery which I ordered for a bereavement and paid extra to have it delivered on a specific day when I know close family would be at the home. I received notification that the delivery was made, but checked with the recipient and it was not delivered and someone was home all day.

If you enjoy being spammed every single day—sometimes multiple times—with relentless, unwanted text messages, then THIS is the company for you. I made the mistake of visiting their website after receiving a gift, and ever since, my phone has been blowing up nonstop like it’s their full-time job to harass customers. I have reported the messages as junk, I have unsubscribed, I have done everything short of sending smoke signals, and yet the texts KEEP COMING. I have never had another company send this much spam in my entire life. Not Amazon, not Target, not any subscription I’ve ever signed up for. Just this one. The irony? Their products are nice. But their marketing practices are so aggressive, intrusive, and exhausting that it completely overshadows anything good. A person should not fear giving out their phone number because a company might decide to contact them every single day like a desperate ex. At this point, I feel like they owe me a dozen blankets for the number of times they’ve interrupted my workday or my recovery while I was in bed healing from surgery. If the goal was to chase customers away, mission accomplished. I will never use this company again for gifts or personal purchases, and I’ll be telling everyone I know to avoid them unless they want a phone full of spam. Do better.

The packaging was beautiful however the food was not good. The rolls were absolutely hard as a rock. Warming them didn’t make them any better they were just so stale. The cookies were the same, dry and stale. I sent an email to see what they could do to make it right but received no response. Very disappointed ☹️ I would not recommend this company.

I’m not sure that well-wishers understand: this is meant for people who can’t necessarily obtain food on their own. I’m a caregiver for a nonegenarian friend. Every time he feels bad, someone sends an annoying “spoonful of comfort.” It’s 3-4 boxes within a box, with ice packs, which all takes more than half an hour to deal with if you’re asked to reconstruct the “lovely and useful” boxes. “Sure, I’ll save them all.” But we haven’t used them and the boxes take up a whole cupboard in the basement. It’s just SO much trash for 4 servings of frozen skimpy soup. The look of it is cheerful, but the food is rather sad. The rolls are dry and the cookies are crummy. The only time Ray has finished a bowl of their vegetable or chicken wild rice soup is when I’ve doctored it with actual chicken and veg, or added some Progresso from a can. It’s a fine gesture if your recipient is alone, or you do it once, but it not worth the hassle for someone w/ caregivers. Of course, your recipient will tell you it’s very thoughtful—even as the fifth unused ladle clashes into the junk pile. Before you gift a lot of these, perhaps send one to yourself.