Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
323 reviews
SpellboundWigs.comSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At Spellbound Wigs, we believe that wearing alternative hair should be an exciting and joyful experience no matter your journey. Our mission is to empower women to look and feel beautiful, and we offer many options that help you do just that. Whether you are seeking alternative hair solutions due to hair loss or just jumping on the celebrity fashion trend, we want to help you look and feel your very best. For those suffering from hair loss, we understand. We are here to help you navigate the world of alternative hair and find solutions that will make you feel more confident. We are here to guide and teach you so that you can get the most out of your experience and we pride ourselves on offering the best customer service in the 505 and beyond! It is our privilege to serve you.
SpellboundWigs.com (spellboundwigs.com) has 323 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
Showing 303 reviews with 5 stars · Clear filters
Best experience with online wig ordering I've ever had. Good communication and the product info and pictures accurately reflect the wig I received.
By Ann
Response from SpellboundWigs.com· Oct 27, 2022
I'm so glad your experience was positive! Thank you so much for shopping with us!
There are other websites for wigs with similar sales, payment options, and return policies. But I prefer spellbound wigs over all of them. Sherri goes above and beyond for us.
By Amber M.
Response from SpellboundWigs.com· Oct 24, 2022
Thank you so much for the sweet words. We appreciate your business so much!
I'm a beginner, and Sherri went above and beyond to answer whatever question I had about my first wig. She's patient, knowledgeable, and provides the best customer service ever. Price was reasonable, and shipping was fast. I definitely recommend her! Thank you, Sherri!
By Betina
Response from SpellboundWigs.com· Oct 15, 2022
Thank you so much for shopping with us! We appreciate you and we're always here to help however we can! 💕
I ordered a wig but was told it was out of stock, the owner then special ordered it direct for me! Above and beyond!! Kudos, I would recommend them highly!!
By Terrie E.
Response from SpellboundWigs.com· Oct 4, 2022
Thank you so much for the feedback! We appreciate your business and we're here to help however we can! 💖
Excellent service and quick shipping. I had a question after delivery and received a very quick reply. Love Spellbound!
By Michelle M.
Response from SpellboundWigs.com· Sep 27, 2022
Thank you so much for shopping with us! 💖
Great experience! Sherri was amazing and patient with a first timer! I will definitely be a return customer.
By Cathy Coleman B.
Response from SpellboundWigs.com· Sep 20, 2022
I'm so glad to hear about your experience, thank you so much for sharing and for shopping with us! 💕
Always a personalized, wonderful experience! Love, love, love all of my purchases. So reasonably priced, high quality, delivered quickly, and gorgeous! Thank you!
By Rachel J.
Response from SpellboundWigs.com· Sep 13, 2022
You're very welcome, always my pleasure! 💜
Its not ok when people write a bad review for this wig shop when the wig they bought doesnt fit their head or the wig is too shiny etc etc....This is NOT the salons fault! Hopefully everybody understands that they dont manufacture these wigs. When u give a bad review it drags the otherwise perfect score of this great salon down for no good reason. If you want to do a wig review then go on Youtube or Instagram and talk bad about the wig.
By K G.
Response from SpellboundWigs.com· Aug 30, 2022
I want to thank you for how passionately you expressed your feelings here. I assure you, this is a powerful gesture and it means a lot to us, so thank you so much for the love. The purpose of TrustPilot's platform is for people to speak freely and openly about their experiences and we embrace that wholeheartedly. We want to know when our customers are happy and we do love hearing all about that, it makes our day every single time! Whenever there is a problem, though, we want to know so that we can fix it. If we don't know, then we don't have that opportunity to help someone, improve our processes, and refine the exceptional service that we always strive to provide. Thank you so much for your loyalty and kindness. It is always our pleasure to serve you.
