Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
107 reviews
SpeechpadSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Speechpad provides high-quality transcriptions and captions at competitive prices. Our international customer base ranges from Fortune 500 companies to boutique businesses and individuals. Since we began operations in 2008, we have always made customer satisfaction our top priority. To us, that means:a smooth and easy ordering processmultiple options for turnaround timehigh accuracy transcripts and captions24/7 customer supportconsistency and reliabilityWe use a thorough qualification and training system to select the best transcriptionists and captioners, and we have developed state-of-the-art technology to manage the service delivery and workflow. This system includes a multi-tier review process with closed-loop feedback to our worker base. Our skilled workers, mature technology and tuned process enable us to consistently deliver world-class services that our customers can rely on.
Speechpad (speechpad.com) has 107 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
Showing 99 reviews with 5 stars · Clear filters
My transcription was of an interview held in open air. The recording was consequently not of brilliant quality, under the circumstances, however the transcription is fantastic. Highly recommended. Thank you.
By Graeme M.
Very reliable, good quality work even with poor audio quality, sometimes deliver before deadline. Definitely recommended.
By JR
I've always been happy with my transcripts. Accurate and fast turnaround.
By Lisa
I regularly recommend this company for fast, accurate, and well-priced transcriptions.
By C B.
Great service and the turnaround time on receiving my video transcriptions was much faster than anticipated. No reservations about continuing to use Speechpad.
By Randy
Excellent, prompt and error free! Easy to use UX!! Hughly recomnend!
By Adrian
This is first time we used Speechpad and I am impressed. I uploaded a 4 minute video and order the 1 day turn around service. It was done 100% accurately and within less than 10 hours! We will definitely use their service again!
By Yi-Jen
I've used Speechpad for a long time and they ALWAYS exceed my expectations, both in 'quality of content' and also the completion time. I wouldn't even consider another transcription service. Thank you for always doing a great job and please keep up the great work!
By Kevin Saint C.
