Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Bad
30 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Special Reserve Games produces and distributes collectible physical video game editions in small batches. We create games for PC, PS4 and Switch and curate specially crafted physical merchandise for the games you love. We're committed to easy global sh...
Special Reserve Games (specialreservegames.com) has 30 customer reviews on The Fair Hearing, with an average rating of 1.5 out of 5.
Showing 25 reviews with 1 star · Clear filters
They're scammers! I bought Shadow warrior 3 more than a year ago and after a long wait they told me that they can't ship outside US, I've been writing them mails to give me a refund and they simple don't answer. This is the worst experience I've ever experienced buying games.
By Carlos S.
Pedi um reembolso, disseram que o tinham realizado mas nunca recebi o dinheiro de volta, já tentei o contato mas sempre sem resposta. Não gastem o vosso dinheiro neste site.
By Filipe G.
I pre ordered Shadow Warrior 3 from them nearly 2 years ago and it’s only NOW arriving. That is unbelievable.
By Mal
Company does not respond to customer emails. 15 months since I placed an order for a game, which still has no shipping date. The same game is now available to buy as an ultimate edition on Amazon with next day delivery for a lower price than I paid special reserve. I have emailed several times for an update but had no response at all!!! DO NOT BUY FROM THIS COMPANY, THEY DO NOT DESERVE ANYONES CUSTOM
By poppy G.
Einfach sagenhaft schlechter Service. Das Anbieter von limitierten Spielen immer ne Weile brauchen ist mir schon klar. Bestelle ja auch häufig genug bei der Konkurrenz. Aber hier fällt den Experten nach knapp einem Jahr auf, dass sie mehr Spiele verkauft haben wie sie überhaupt produziert haben. Ab da dann noch Mal monatelang auf die Erstattung warten. Beiml der nächsten Bestellung ähnliches. Habe anscheinend zu spät bestellt und der Verkauf wäre schon vorbei gewesen. Geld nehmen sie aber trotzdem. Danach nerviges Prozedur damit ich über den PayPal Käuferschutz mein Geld bekomme. Und aktuell warte ich auf cult of the Lamp. Kann man mittlerweile, ähnlich wie Trek to yomi, auch im normalen Handel kaufen. Soviel zu limitiert. Kauft lieber bei strictly Limited, Limited Run oder Red Arts. Dauert zwar auch ewig, aber die haben sowas wie Kundenservice.
By Stefan
WARNING!!!! As soon as you ask them a question (In my case, I've been waiting for a game to ship for over 16 MONTHS. I ask them for an update many times by email. I hear NOTHING back. After about 5 emails I decided to join their discord. I write to the support just to get kicked and blocked from the server. I try again with a different account (OBS I ask them very nicely, ''hey guys, any update on the manufacturing of this game yet?'' guess what? BLOCKED. And AGAIN I try writing on discord with another account in the chat for everyone to see I write ''hey guys have yall got your game yet?'' guess what? BLOCKED. You can never speak about anything or ask anything from their staff. Also, they have no return policy they take your money and give nothing back. Not even a word. $145 down the drain. First and last time. SCAM COMPANY.
By alan
Заказал у этих ребят BROFORCE, прошло уже 1.5 года, а дату выпуска игры всё переносят и переносят,такое ощущение что они каждую копию игры в ручную делают.
By Fomaran
Games take way to long to get - prepare to wait 7 months to a year or more to get a game . It’s ridiculous- I’ve ordered about 3 games max - I’m waiting for weird west now . I won’t order from here again . Then you’ll get emails about game release delays and shipping nonsense only for that to get pushed back .
By James C.
