Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Bad
116 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Soutfits has been dedicated to provide some of today’s most exciting and edgy fashion apparel to consumers.
Soutfits (soutfits.com) has 116 customer reviews on The Fair Hearing, with an average rating of 1.1 out of 5.
Showing 111 reviews with 1 star · Clear filters
This company is a scam. I ordered a shirt 6 weeks ago, and tracking constantly says “in transit” and now the tracking link no longer exists at all. Customer service is very strange, stilted text, possible AI or bot, and I keep being told “sorry please be patient” after requesting a refund several times. I have now filed a complaint with PayPal as I don’t believe there ever was an item shipped to me. Buyer beware
By Emily P.
It’s has been a month. I don’t even believe there is a shipment. I have tracking for tomorrow already that says it’s in progress. It supposedly cleared customs in Chicago 2 weeks ago. It could have walked to Arizona. First tracking was that it was in Ireland. Well yeah if Ireland is in. China. By the reviews. I’m not the only one they have defrauded. Their website has nice pictures but I don’t if they have the clothing to back it up. Buyer beware
By Plane P.
Their clothing is cheaply made is inaccurate and the sizing inaccurate. Returns are impossible since the company is located in China. Stay away, it's a scam
By Fay Whittaker E.
Ordered a tee shirt, the price changed during checkout. I opted to pay by credit card rather than paypal, but it went through paypal along with a $7 charge that I was notified of after the fact. I keep telling them to cancel my order but they won't. I will dispute this charge and not accept the order if they still don't cancel the order. Very shady sales practices.
By Barbara A.
Item shipped to wrong address after being given corrected address. Now getting ridiculous emails for me to prove where it went to wrong location. My tracking information came from their tracker site. Don't buy from them!
By Sarah G.
I have been waiting for my item for a month. Their website promises quick shipping. They refuse to give me a refund. Avoid this company!
By Adina T.
SCAM! Never received my items (3 t-shirts). Contacted seller who is adamant the items was delivered. By their own tracking history, the date the seller claims items were delivered the items was listed as "clearing customs" Do not purchase from them! No matter how cute things look on their website.
By ML
Absolute scam. Weeks after ordering, I checked on the package. The “tracking number” gives a long list of “departed plane” “arrived plane” “departing soon” garbage without any locations or estimated delivery. Contacting customer support is worthless, as they just give you a tracking number again.
By c B.
