Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
729 reviews
Sonic DentalSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Sonic Dental is driven by a simple mission: to make your Dental Appliance journey as simple, hygienic, and hassle-free as possible. Our world-class team developed the Sonic Pro, featuring our patent-pending cleaning technology. This innovative device combines a dual-action 43,000Hz ultrasonic cleaning mechanism with U.V-C light technology to clean and sterilize your dental appliance at a microscopic level.With over 500,000 Sonic Pros sold globally, we are committed to delivering high-quality products and exceptional customer support. All of our electrical products come with a 1-Year Warranty for peace of mind and we have a dedicated, full-time customer support team to help answer any questions you may have.Our dedicated team, including dental professionals, is constantly innovating to bring you the next breakthrough in dental appliance care. We’re excited to continue enhancing your experience with cutting-edge solutions. Any questions? Just ask!
Sonic Dental (sonicdental.co) has 729 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
Showing 41 reviews with 4 stars · Clear filters
My Sonic Pro pod was delayed by nearly two months before it was posted. However, when I got past the AI customer service bot and was in contact with an adviser, she was very helpful in explaining the reason for the delay and added a box of cleaning tablets for free as a goodwill gesture. The pod itself is a bit noisier than I expected but works well and saves me time cleaning my Invisalign trays.
By Customer
The company is easy to communicate with; however, after more than a week, I'm still waiting for my cleaning tablets to be delivered. Disappointing; which is why I didn't rate 5 stars.
By 8Justdoit*
The Sonic Dental is perfect to clean and sanitize your retainer or night guard. We purchased some cleaning tabs as well; and the retainer and nightguard was almost like new. It just felt cleaner in your mouth and there was no more need for daily brushing of the retainers.
By Anna O.
We have ordered one if the products, that was delayed in delivery due to huge demand in the market. However the company suggested replacement, that reached us quicker. This improves daily Invisalign experience a lot! Thank you and highly recommend those efficient products!
By Justyna R.
Bonjour, le 20 avril j’ai passé une commande concernant un appareil sonic dental pro. La commande n’ayant pas été expédiée après 2 semaine et suite à une réclamation de ma part auprès du service client, un arrangement a été trouvé. Sonic m’a proposé de m’envoyer dans surcoût un modèle supérieur et plus cher qui était disponible en stock, ainsi qu’un cadeau en dédommagement J’attends maintenant que ma commande arrive pour mettre une cinquième étoile à mon avis et vous faire part à mon avis sur le produit. En tout cas, Sonic dental a réussi à regagner ma confiance, on réagissant rapidement et on trouvant une solution commerciale.
By Catherine S.
Although the Sonic Plus did not remove all the stains from my dentures which I have had for a very long time they were very much improved. I use it daily. I definitely recommend it and the company that supplied it
By Heather S.
Exactly as described, easy ordering and quickly dispatched. It's quite an attractive item as well.
By Shirley R.
There was some shipping issue. Even though the shipping was promised in 2 business days it took more than 4 days for item to be shipped. Arrived fast though. The product feels hiqh quality and works well, I like that it's chargeable and I don't need to keep it connected to socket all the time. The cleaning results were good, but I expected it to be better though. Overall I'm pretty happy with it. It's better than without it anyway. Not sure if other products are better cleaning though.
By Sebastian V.
