Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
364 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We've worked hard in becoming a trustworthy source for our customers for security solutions. By partnering with Samsung Techwin as authorized distributors as well as many other manufacturers, we’re proud to say that we bring quality to the table above all else. We also test compatibility and use in-house so we pride ourselves in our knowledge of the products we send over to our customers.
Soltech Security (soltechsecurity.com) has 364 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
Showing 291 reviews with 5 stars · Clear filters
I told these guys what I wanted to do and these guys knew just exactly what I needed. Everything works like a charm. Thanks!
By Rodney
Response from Soltech Security· Oct 20, 2015
We're glad that we were able to assist you with your security needs. We're more than willing to help you in the future if needed so don't hesitate to reach out to us!
Love the company, they have a great product !!!!!!
By Marc
Response from Soltech Security· Oct 19, 2015
Thank you so much for your kind review and please don't hesitate to reach out to us if you need assistance. We hope that you chose to shop with us again in the future!
Received the 3 Samsung HD SmartCam Security Cameras very quickly, the product was as I had seen online, boxed like new, I had bought 5 other SmartCams new from another vendor, (a lot more expensive), but these were for a gift for a family member. These work great, I will keep Solteck Security in my favorite vendor list.
By Charles
Response from Soltech Security· Oct 8, 2015
Thank you for taking the time to leave us a review! We're so happy to hear that you were satisfied with your order. Please let us know if we can be of any assistance in the future!
I had need to contact customer service at soltech. The representative was courteous and knew what he was doing, and corrected my problem almost immediately. Great job!
By Jeff
Response from Soltech Security· Oct 6, 2015
Hi Jeff, We're happy to hear that we were able to help you fix your problem almost immediately. Thank you for taking the time to leave us a review and don't hesitate to reach out to us if you need assistance in the future!
I recently purchased this unit, everything arrived intact. I have just installed it at a client site and everything works perfect. One issue i might note is that the power adapters were only for 13 cameras - not sure if that was intentional. Otherwise, great system - I intend to make future purchases from Soltech.
By Jeremy
Response from Soltech Security· Oct 6, 2015
Hi Jeremy, Thank you so much for taking the time to leave us a review! If you wish to add more cameras to your system it is advised to obtain another power source as the system will be able to better support the maximum camera capacity with this option. Please don't hesitate to reach out to us if you need help with future purchases or if you come across any issues!
I spent a lot of time with your tech support and they were very patient and got me through my issues. A+
By Traci
Response from Soltech Security· Oct 5, 2015
Thank you for taking the time to leave us a review! We are thrilled to hear that you were satisfied with our services. Please don't hesitate to reach out to us in the future for assistance!
The Samsung security system was easy to set up, but connecting to to the Internet and WIFI was not as easy. I called tech support twice. The technicians were knowledgeable, supportive, and set up the connections quickly. They advised me to call back if I had any issues. The system is working properly. Thank you for a great product.
By Pam
Response from Soltech Security· Oct 5, 2015
We are more than happy to help our customers with any issues or questions they may have with our products! Don't hesitate to reach out to us if you run into any problems in the future. We are glad to hear that you were satisfied with our product and services!
I ordered and received a the refurbished Samsung SNH-E6440BN outdoor camera. I was a little leery about it being a refurb, but I was pleasantly surprised at the condition, like-new packaging. Set up was easy. Warning, though listed as a wireless camera, it is cabled to its' own wireless router. That aside, very pleased with the device and the experience with Soltech Security.
By Kevin
Response from Soltech Security· Sep 30, 2015
We're happy to hear that you were pleased with the order! Please don't hesitate to contact us if you need assistance in the future!
