Excellent customer service
Excellent customer service. I dealt with Sarah, she was great.
By customer
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
717 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Need merch for an upcoming tour, gig or other event? Solid Merch is your online stop for custom produced, great quality apparel and promotional and media items, including tees, hoodies, bags and made to order vinyl records and CDs. We offer online ordering for many popular items and offline pricing and concierge sourcing and production for your other custom band merchandise and apparel needs. We'll work closely with you from concept to production to help you get the best product that you and your fans will love.
Solid-Merch (solid-merch.com) has 717 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
Showing 634 reviews with 5 stars · Clear filters
Excellent customer service. I dealt with Sarah, she was great.
By customer
Had a great experience, everyone was very responsive and the product in the end actually exceeded my expectations significantly! Will be working with them again soon.
By customer
Solid-Merch made it very easy for me to get physical copies of my music. Very satisfied with their customer service.
By Rafa
Excellent. Five stars.
By customer
Excellent product, and delivered much sooner than expected! Would definitely work with again.
By Pocket V.
Everything has been great! Everybody has been very helpful and super communicative. And my tapes look great
By Roxanne S.
Great customer service and quick turnaround. Sarah was great and kept me up to date at every turn. Will definitely be recommending to anyone looking for a great experience with pressing vinyl.
By customer
Great job, nice finished product
By customer