Customer service was great
Customer service was great, record quality was excellent, turnaround was excellent
By chain W.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
717 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Need merch for an upcoming tour, gig or other event? Solid Merch is your online stop for custom produced, great quality apparel and promotional and media items, including tees, hoodies, bags and made to order vinyl records and CDs. We offer online ordering for many popular items and offline pricing and concierge sourcing and production for your other custom band merchandise and apparel needs. We'll work closely with you from concept to production to help you get the best product that you and your fans will love.
Solid-Merch (solid-merch.com) has 717 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
Showing 634 reviews with 5 stars · Clear filters
Customer service was great, record quality was excellent, turnaround was excellent
By chain W.
Simply the Best!!! Better than all the rest! Great customer service, on time (early actually). Quality product. I am a fan. You made my vinyl release a success!
By Roni L.
Great service! All of my CDs came in perfect condition and exactly how i preferred and designed them. I will definitely continue to br doing business with Solid Merch!
By customer
Fantastic! Everything arrived on time and in great condition. The process was easy! We will order again!
By customer
Tapes came out perfect and sound amazing. Thank you!
By customer
Quick and easy process. Quality product at a great price.
By customer
You guys delivered ahead of schedule!!! the record sounds great!!! Your staff was very quick to respond to my many questions. One minor issue - wish the lacquers were cut instead of stamped, but I get it! Thanks!!! Incursion!
By Incursion
You exceed our expectations. We were able to talk to someone on the phone who made sure what what had was absolutely 100% what we wanted. And even after a delay with the artwork they were able to rush to meet the deadline needed. Highly recommend. Will get our business again
By Mark T.