RAWSReviews of soleetal-raws.com

Ordered a t-shirt. Received notification was about to be shipped. Nothing happened after that. Took ages to get an answer via email, to which I was told there were unexpected delays. Waited another week. Nothing happened, and I had to threaten to get the bank/credit card company involved to get my money back. Not sure if it's a scam or what, but this is no way to do business. Sorry (not sorry).

Scam!!!!!! I am still able to reach them, but unfortunately I am still trying to get a refund for an order I placed over a month ago and never even was shipped.

This company has shockingly bad customer service and care emails seem like ai and if not ai then very rude I ordered items on the 25th of may with no word of arrival dates or anything it’s been all the way up till June 13th just to here no can’t help will give you a refund. Do not order from this site or company

Het product dat ik heb gekregen wijkt enorm af van het model dat ik heb gekocht. Ik wil het retourneren maar krijg nu geen retourformulier. Ze reageren niet op mails en berichten! KOOP HIER NIET!!!

This company is the absolute worst. Please do not order from them. My order was missing items, they gave me the wrong size. Then when I reached out to customer service, they were no help, led me through the wringer. Told me the wrong size would still work and that my missing items would ship soon. Nothing ever shipped. And it’s been months trying to get my money back and they’re making it a horrible process.

DO NOT ORDER FROM RAWS. I placed a large order through Raws on the premise that “if I order in the next 7 hours your order will be delivered within 3 days.” A week passed, nothing. Two weeks passed, still nothing. I emailed their support who apologised and promised the order would be sent that week. A month has passed now and I am no longer receiving any replies to my emails. I had to contact my bank to get a refund.

J’ai passé commande le 12 mai pour un événement. Les deux articles que j’avais choisis étaient indiqués comme étant en stock sur le site, avec une livraison annoncée et certifiée sous 3 jours. Pourtant, la commande n’est jamais arrivée dans les délais. J’ai dû multiplier les échanges par e-mail pour obtenir des explications. Dans un premier temps, on m’a assuré que ma commande allait être mise à jour et qu’un lien de suivi me serait envoyé. Ce n’est qu’ensuite que l’on m’a finalement avoué qu’un des articles n’était pas en stock. Dans ce cas, pourquoi l’article était-il affiché comme disponible sur le site au moment de l’achat au lieu d’être indiqué comme « rupture de stock » ? À cause de ce retard, j’ai été contraint d’acheter une autre tenue pour mon événement, alors que j’aurais préféré recevoir les articles commandés. Presque un mois plus tard, je suis toujours obligé de relancer le service client par e-mail pour obtenir des informations sur l’avancement de ma commande. Aucun geste commercial ne m’a été proposé malgré les désagréments subis à part le fait d'annuler ma commande. J’attends désormais de voir si les produits arriveront un jour et quelle sera leur qualité. Je ne recommande absolument pas ce site. Entre les informations erronées sur les stocks, le manque de suivi de commande, un service client qui, certes, vous répond rapidement mais avec des réponses contradictoires, mon expérience a été extrêmement décevante. J’ai surtout le sentiment qu’on ne m’a pas dit la vérité dès le départ concernant la disponibilité des produits et le délai de livraison. Nous sommes le 8 juin, presque un mois (je rappelle les 3 jours noté sur leur site) et toujours aucun colis dans les mains.

If you happen to enjoy the thrill of paying for goods you will never receive, Raws is undoubtedly the retailer for you. I am currently missing a vest from Order #2532, which was partially delivered well over two months ago on March 26, 2026. At the time, the store proudly informed me they were shipping the vest separately so I wouldn't be kept waiting. The irony is truly staggering, as it has now been months of relentless, tedious back-and-forth communication. Instead of my actual merchandise, I have been treated to a predictable weekly comedy routine of empty promises, with customer service continually assuring me the item will ship "next week" or "in the next few days". Incredibly, this is the second time I have endured this exact debacle with this shop. In a moment of entirely misplaced benevolence, I previously removed a negative review out of goodwill because I assumed mistakes happen. That was clearly an error in judgment on my part, as it is glaringly obvious this business is not managed professionally and simply wastes its customers' time and money. If this is how they pretend to run an establishment, they do not have much of a future. I strongly advise taking your hard-earned money elsewhere, as I will now be escalating this farce to Trading Standards.