Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
712 reviews
Software AdviceSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Software Advice offers free, one-on-one software guidance — helping buyers find the right tools in minutes. Part of the G2 ecosystem, trusted by more than 1 million buyers since 2005. The reviews here reflect real experiences with our advisory service. For more information, visit softwareadvice.com.
Software Advice (softwareadvice.com) has 712 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
Showing 572 reviews with 5 stars · Clear filters
They were quick, I didn't spend a lot of time on the phone. The women I dealt with seemed to really understand our needs. I was recommended 4 applications and I have them narrowed down to 2 for the executive team to look at. Very impressed!
By Nikki D.
Great site to help narrow my search and find the right software for my business. Wealth of info on the site and great info from Chat and customer care contacts. I was able to narrow my list and get demos set up quickly and easily. Only functionality I think missing is option to select several and have a side by side comparison of features. (Would love to have pricing too but understand why that wouldn't be available.)
By Amanda R.
They suggested several good matches for the solution I was looking for and followed up. I will certainly use their service again.
By BarcodeUK
Software Advice has been hugely helpful to my organization in finding a BI software provider to fit our needs. We quickly got advice on five providers who were a potentially good fit for a small non-profit like us. That led within a couple of days to having five calls arranged. The presentations provided by Software Advice on how to evaluate providers were very instructive for us as a small organization with little knowledge of this field, and their follow-up with us to check on how the process was going was timely and helpful. Having entered this field fairly clueless as to how to navigate all the options, the support of Software Advice has been invaluable.
By Caroline R.
Great service! Helped us narrow down the vendors quickly and gave us welcomed information on best practices as well. We will be back.
By Greg G.
When I first starting looking into purchasing a dashboard system for my organization, I wasn't sure where to start. After I did some initial research, Robert from SoftwareAdvice.com emailed and called me regarding the basic information I entered into their system. Long story short, Robert connected me to four matching companies based on the criteria provided and helped me have a great understanding of how to select the right partner based on my organization's profile. Overall, it was a great experience across the board.
By Chris L.
This is the place to start in your search for software. SA recommended 5 apps for our needs, one of which is the one we bought. Highly recommend Software Advice!
By Johnson
I am highly highly satisfied with the service!! Matt was patient with all my questions and helped me navigate the CRM space. His recommendations were right on target!
By Tony A.
