Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
712 reviews
Software AdviceSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Software Advice offers free, one-on-one software guidance — helping buyers find the right tools in minutes. Part of the G2 ecosystem, trusted by more than 1 million buyers since 2005. The reviews here reflect real experiences with our advisory service. For more information, visit softwareadvice.com.
Software Advice (softwareadvice.com) has 712 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
Showing 60 reviews with 4 stars · Clear filters
The advice was helpful and I was able to find two solutions. 1) Sage Fixed Asset System. 2) Planful Planning/Budgeting software I did receive calls for an ERP system. I specifically said I am not looking for an ERP at this time. Software Advice was definitely beneficial. Thank you
By Phil
Response from Software Advice· Mar 2, 2021
Thanks for your feedback, Phil. We're glad we could help.
Lead Quality could be better (about 50% we never reach) and no credit is given. Customer service is very responsive but limited as to what they will do. I am satisfied now that I have narrowed down the leads we receive.
By Kristine
Response from Software Advice· Mar 2, 2021
Thank you for your feedback, Kristine. We're always striving to improve our processes and feedback like yours helps us do so.
Useful for narrowing down the plethora of CRM and donor managment companies out there.
By Alicia
Response from Software Advice· Aug 5, 2020
Thanks so much for providing your feedback, Alicia. Software Advice is happy to assist people like you in getting started on their research. Please let us know if there is anything else we can help you with along the way.
Softwareadvice has helped me reduce the time i spent researching on an accounting software for our company to use and help narrow down what we were looking for.
By Peter
Response from Software Advice· Jul 1, 2020
Thanks for your feedback, Peter. Software Advice is happy to assist people like you with saving time on their research. Please let us know if there is anything else we can help you with along the way.
I was looking for a warehouse management site and was not sure where to begin. They did a great job of pointing me in the right direction and provided helpful tools for me to evaluate each system effectively. My only complaint, and it was minor, was I did not feel like they conveyed our target price very well to the companies they recommended. I got one that was charging way over my price point.
By Emily
Response from Software Advice· Apr 16, 2020
Hi Emily. Thanks so much for providing your feedback. We're sorry to hear that one of systems we recommended was not a fit for you. These vendors provide us with only a loose idea of pricing, starting at a minimum, so occasionally there can be a difference when it comes to getting a direct price quote. We’re glad to know that we were helpful to you in the beginning stages of your research, though. Please let us know if there is anything else we can help you with along the way.
Software Advice did a better job in recommending appropriate software for our needs than our software re-seller. Would definitely recommend.
By Kitu T.
Response from Software Advice· Mar 29, 2019
Thanks for your feedback!
I stumbled on to Software Advice on the web. But I appreciated the service online and by phone that I received. Smart Garage Door Ltd. investigated the list of possible companies provided.Thank you!
By Annie W.
Response from Software Advice· Feb 4, 2019
Thanks so much for providing your feedback! Software Advice is happy to assist people like you in getting started on their research. Please let us know if there is anything else we can help you with along the way.
Very responsive and provided helpful direction to narrow our search
By Rob J.
