Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
117 reviews
SoftriverSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Softriver is a global branding company helping businesses look and feel confident through strong visual identity. We create logos and complete Brand Ecosystem Packages with everything a company needs to show up consistently across all platforms.With over twenty thousand brands designed for clients in 150+ countries, our specialised team delivers high-quality results quickly. Our packages include practical, ready to use assets, making it easy for businesses to stay consistent and professional from day one.We take your vision seriously and make branding simple, clear, and ready to grow. We also invite you to visit softriver.co to browse our full collection of 10,000+ client reviews. Our profile here on Trustpilot remains active and open for review and feedback.
Softriver (softriver.co) has 117 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
Showing 107 reviews with 5 stars · Clear filters
It was great working with the team to get a great brand book which exceeded my initial expectations.
By Erion L.
Response from Softriver· Feb 25, 2026
Hi Erion, thank you so much ! Really appreciate it, we hope we will get to work with you again
I had a genuinely good experience working with Softriver. From the start, communication was clear and straightforward, and I always knew what stage we were at. There were a few rounds of feedback (as expected with any creative project), but the team was patient and open to adjustments. I never felt rushed or ignored. In the end, the logo and branding feel like “me”, which was the most important part. It wasn’t about making something flashy, but something that actually fits my vision and business. Overall, I’m happy with the process and the result.
By Xhulian H.
Response from Softriver· Feb 24, 2026
Thank you so much, Xhulian. We truly appreciate you taking the time to share this. Hearing that the final logo and branding genuinely feel like you is the best outcome we could ever hope to deliver. We are genuinely grateful for your trust throughout the process and for the thoughtful collaboration during each feedback round. We would be excited to collaborate again in the future whenever you are ready to take the next step with your brand. In the meantime, we wish you every success and continued growth in everything you are building!
I needed a new logo for a networking group that I had recently formed, and the team at Softriver did an excellent job at creating a logo with the look and feel I was looking for. It was so much better than I could have done on my own, worth every cent.
By iKeep B.
Response from Softriver· Feb 25, 2026
Thank you so much, that genuinely means a lot. We’re really glad we could create something that feels right for you. It was a pleasure working with you and whenever you need us, we’d love to collaborate again.
We've just completed The Brand Ecosystem Package for our new company, and I can only say we're impressed beyond expectations. From our first contact, the team, led by Joy, demonstrated an incredibly fast grasp of the brief. Even though we had a relatively well-defined vision for our brand design, they really captured the essence of our brand, a balance between technical precision and understated premium, in a way that usually takes multiple iterations. Here, it was almost spot-on from the start. Communication was exceptional throughout. Fast, clear responses. No misunderstandings. No need to repeat ourselves. That's rare in my experience with creative agencies, and it saved us both an enormous amount of time. Delivery was impressively fast without compromising on quality. And whenever we requested adjustments or had specific wishes, they were handled with a flexibility and service orientation that far exceeded what the price would suggest. In short: Softriver delivered professional, efficient, and quality-conscious service. Highly recommended for anyone seeking a brand design partner who actually understands what they're doing. We'll definitely be using Joy and co. for our next projects as well.
By Mads K.
Response from Softriver· Feb 24, 2026
Wow. This truly means a lot. Thank you so much for taking the time to write this. It was an absolute pleasure working with you and bringing your vision to life. The clarity you had around your brand made the process smooth, and we’re really proud that we were able to capture that balance between technical precision and understated premium from the start. Your words about our communication and flexibility genuinely mean a lot to our team. That’s exactly the experience we aim to deliver every time. We’re excited to collaborate again on your next projects. Thank you again for the trust!
The team at Softriver is awesome, and our company is really pleased with our logo and brand guidelines from them! The process was simple, their team was responsive to our iteration requests, and they've consistently followed up with us over time.
By Amanda S.
Response from Softriver· Feb 24, 2026
Thank you so much Amanda! We’re so glad to hear that you’re happy with your logo and brand guidelines. It was a pleasure working with you, and we really appreciate how engaged and collaborative you were throughout the process. We’re always here to support you, and we look forward to seeing your brand continue to grow!
Joy, thank you for being so swift and accommodating with my request. As a returning client across all three of my brands, I genuinely could not be happier with the outcome every single time. Your attention to detail and ability to bring each vision to life has made a real difference to our brand presence. I would not hesitate to recommend you to anyone looking to refresh or elevate their brand. Thank you again to you and the Softriver team.
By Balazs K.
Response from Softriver· Feb 24, 2026
Thank you so much Balazs, your words truly mean a lot to us. As always, it’s an absolute pleasure working with you. Seeing you return with each of your brands is the biggest compliment we could ask for, and we’re genuinely grateful for the continued trust you place in our team. We’re always excited for what we’ll create together next.
Working with Softriver on logo development was a pleasure. Their team was responsive and nailed the brief, producing a modern logo mark for Continua Software. I'll be using them again.
By Shane C.
Response from Softriver· Feb 24, 2026
Thank you so much for your kind words Shane! We’re really glad you enjoyed the experience and trusted us with developing the identity for Continua Software. It was a pleasure bringing that vision to life. We truly appreciate your trust and support, and we’ll be ready whenever you’re ready for the next one!
Working with SoftRiver on my logo was honestly a game changer — super smooth process, they actually understood my brief, and the concepts came back clean and premium. Made it hard to pick just one. Revision was quick and exactly what I wanted, and the whole thing just felt easy and professional from start to finish. Definitely recommend. 10/10
By Brendan C.
Response from Softriver· Feb 24, 2026
Thank you so much Brendan, for the amazing review! It means a lot to know that we were able to understand your vision and deliver concepts that felt clean and premium, that’s always our goal. It was a pleasure working with you, and we’d love to collaborate again whenever you’re ready for the next project!
