The only thing snap on is good at…
The only thing snap on is good at anymore is lying their asses off they cannot complete orders and lack communication skills all the way around
By JOKER
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Bad
169 reviews
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Snap-on Tools (snapon.com) has 169 customer reviews on The Fair Hearing, with an average rating of 1.5 out of 5.
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The only thing snap on is good at anymore is lying their asses off they cannot complete orders and lack communication skills all the way around
By JOKER
zero stars is more appropriate! Theyre a bunch of scammers! selling you machines with expriring sensors and no one told us! mahcine was $15,000 and no one told us the sensors expire every 4 yrs! $800 for a new sensor...total BS
By Elaine S.
I expected high quality and got a defective electric ratchet. Not knowing how theyre supposed to perform i assumed it was just sluggish. Eventually the tool guy exchanged it for a loaner. 2 weeks go by and my tool is on back order. This is not high quality. I asjed for a refund and got back half my money. I will NEVER buy snap off again
By Righteous W.
over the years I’ve spent thousands & thousands on snap on tools now I work in a different garage with a different snap on guy I’ve asked him to replace my broken socket It’s obvious that he’s just fobbing me off saying that he hasn’t got one making me feel because I’ve not bought anything from him he’s not going honour the lifetime warranty
By karl H.
Been buying snap-on tools for around 30 years .Recently you order tools from tool truck you might get them in 2 months . Stops at shop next door to sell tools and collect money from them but not my shop by the time you notice him he out of parking lot so you can't pay them been 2 weeks now just waiting on him to come and say he's repo tools cause of payments going to pay him off and never buy another snap on tool again very dissatisfied with this company . Snap on tool truck is operated by Clint Aleshire
By Chris F.
Clint Aleshire misrepresented the price of a tool chest. Will not take it back. Have had it one week never used. Trying to make me pay 5000 to take back. Very unreasonable. Would NEVER recommend purchasing anything from his truck! He is a liar and a con artist!!
By Michelle P.
OK if you want (an expensive) ratchet or spanner, but don’t touch their Sun diagnostics equipment. Not a day goes by without ours failing, and the service engineers just don’t seem to care.
By Mike L.
ive had a tool chest on order for going on 7 months was supposed to have it after 3 months but was told it was ordered wrong they are giving me the run around avoiding calls and no straight answer wish i could give it a negative 10 but wont let me very unsatisfied been a customer for over 20 years they lost my business will never buy again
By Robert S.