Very fast response
Very fast response. Good service.
By customer
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
621 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
SnapMailbox was borne out of the desire to improve the virtual mailbox space giving the customers what we wanted - flexibility and reasonable pricing. We wanted to be able to access all of our mail online from anywhere in the world while using a real, private and secure street address and figured others did too.
Snap Mailbox (snapmailbox.com) has 621 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
Showing 563 reviews with 5 stars · Clear filters
Very fast response. Good service.
By customer
Earl helped with an issue of charging wrong card number and also getting on top of account Management. I didn't really understand i needed to shred the mail or i would be charged after a certain amount of time. They didn't just leave me hanging, responded right away by email
By Ron C.
Response from Snap Mailbox· Mar 17, 2022
Thank you for your awesome feedback [email protected]! We're just making sure that we are providing the best service to each and every customer in SnapMailBox! It was a pleasure working with you and wanted to extend to you my contact information for anything needed.
I had a good experience with this company. They were able to address my needs via chat/email. All was resolved and better than expected.
By customer
Response from Snap Mailbox· Mar 15, 2022
Thank you for your awesome feedback [email protected]! We're just making sure that we are providing the best service to each and every customer in SnapMailBox! It was a pleasure working with you and wanted to extend to you my contact information for anything needed.
I loved it I just think u need an app for it for Android
By Patience P.
Response from Snap Mailbox· Mar 15, 2022
Thank you for your awesome feedback [email protected]! We're just making sure that we are providing the best service to each and every customer in SnapMailBox! It was a pleasure working with you and wanted to extend to you my contact information for anything needed.
Swift Response and excellent customer service. Earl was quick and eager to help me resolve my issues which he did he in less than 2hours.
By Dami
Response from Snap Mailbox· Mar 14, 2022
Thank you for your awesome feedback [email protected]! We're just making sure that we are providing the best service to each and every customer in SnapMailBox! It was a pleasure working with you and wanted to extend to you my contact information for anything needed.
Earl was great and took the time to solve my payment problem.
By customer
Response from Snap Mailbox· Mar 14, 2022
Thank you for your awesome feedback [email protected]! We're just making sure that we are providing the best service to each and every customer in SnapMailBox! It was a pleasure working with you and wanted to extend to you my contact information for anything needed.
Snapmailbox has provided great communication and service for our business. Customer service has been quick and diligent with answering our questions regarding our mailbox and we highly recommend their services.
By Ackeem K.
Response from Snap Mailbox· Mar 9, 2022
Thank you for your awesome feedback [email protected]! We're just making sure that we are providing the best service to each and every customer in SnapMailBox! It was a pleasure working with you and wanted to extend to you my contact information for anything needed.
The CSR was very helpful and patient he explained and walked me through everything efficiently I was very satisfied and thankful for his service and time. Thx again,Charles Crump
By Noble A.
Response from Snap Mailbox· Mar 8, 2022
Thank you for your awesome feedback [email protected]! We're just making sure that we are providing the best service to each and every customer in SnapMailBox! It was a pleasure working with you and wanted to extend to you my contact information for anything needed.