Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
621 reviews
Snap MailboxSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
SnapMailbox was borne out of the desire to improve the virtual mailbox space giving the customers what we wanted - flexibility and reasonable pricing. We wanted to be able to access all of our mail online from anywhere in the world while using a real, private and secure street address and figured others did too.
Snap Mailbox (snapmailbox.com) has 621 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
Showing 563 reviews with 5 stars · Clear filters
Best customer rep so far and fast in responding and resolving your issues.
By customer
Response from Snap Mailbox· Jul 17, 2024
Thank you for your awesome feedback! We're just making sure that we are providing the best service to each and every customer in SnapMailBox.
My Chat Staff was knowledgeable, courteous and highly efficient in helping me navigate through challenges in my learning curve of understanding. Using screen shares and expedited hand holding, I now feel equipped to manage and maintain my snap mailbox
By Patricia P.
Response from Snap Mailbox· Jul 17, 2024
Thank you for your awesome feedback! We're just making sure that we are providing the best service to each and every customer in SnapMailBox.
Snap mailbox has been the very best customer service experience in my entire life. I had a very important letter coming, and they eased my anxiety all the way til it arrived if I emailed them they quickly emailed me back. Jessah and Quessy are the very best if only other companies could be like that
By nicole L.
Response from Snap Mailbox· Jul 10, 2024
Thank you for your awesome feedback! We're just making sure that we are providing the best service to each and every customer in SnapMailBox.
Fast service, intelligent people, good stuff overall.
By David B.
Response from Snap Mailbox· Jul 10, 2024
Thank you for your awesome feedback! We're just making sure that we are providing the best service to each and every customer in SnapMailBox.
Thank you for providing this excellent service. I would like to say that Jessah and Quessy were on top of it and addressed all of my questions and concerns. As a first time customer, they were attentive and properly communicated with professionalism a typo made on the paperwork. They addressed my concerns, and assisted in expediting the process.
By Fleriser B.
Response from Snap Mailbox· Jul 9, 2024
Thank you for your awesome feedback! We're just making sure that we are providing the best service to each and every customer in SnapMailBox.
Best customer service.answerd all my question and fixed the problem. Please fix android app.
By Sarmen P.
Response from Snap Mailbox· Jul 5, 2024
Thank you for your awesome feedback! We're just making sure that we are providing the best service to each and every customer in SnapMailBox.
Rep was friendly and knowledgeable. Grace made me feel like SnapMailbox really cares about their customers' experience. After hours of research your company had all the features I needed and at the lowest price.
By Happy P.
Response from Snap Mailbox· Jul 3, 2024
Thank you for your awesome feedback! We're just making sure that we are providing the best service to each and every customer in SnapMailBox.
Super responsive and amazing service
By Dani B.
Response from Snap Mailbox· Jul 3, 2024
Thank you for your awesome feedback! We're just making sure that we are providing the best service to each and every customer in SnapMailBox.
