SMOKReviews of smoktech.com

Bought a Smok RPM5 and leaked from first use. Spent time submitting a warranty claim on official site with pictures etc several weeks ago which has been ignored.

The mod arrived to me on November 17, 2023, I wasn't supposed to write anything, but I have to. I have bought vape equipment in other stores but have never experienced such treatment. I bought the treeboem mini mod in the smoktech store. After a long wait, the parcel arrived. I was very surprised because the box from the mod was unwrapped. I was even more surprised because there were no boxes for this mod. It was probably bigger than some box kit dragon. There was no manual, cable, etc. In response to my complaint, the company said nothing had happened, it was a minor issue. This store is an amateur, a failure!!!

Regarding their Priv Bar Turbo, It's loaded with menthol but not advertised. Dr. Cherry could've been great, but it's more like methol cherry with that strong menthol kick. Not my cup of tea at all! Smok, why ruin your flavors with mint? Guess I'll have to pass on this brand from now on.

I bought a novo2s from a vape shop and didn't even have it a full day and it started leaking contacted the shop and they informed me they don't do exchanges or refunds and to contact the manufacturer so I sent a email and explained what was going on and they asked me if I had done this this and this which I had well after that email I never heard back from them..I will never buy any product of theirs again

Warranty requested and approved. Currently 8 weeks and not received, stopped answering my emails.

I recently purchased a batch of coils which are most definitely faulty. 3 burnt out in a row after following completely correct preparation advice and SMOK just simply said yes we have defective coils and no we won’t refund them because they are consumables!!! What the hell! Wouldn’t recommend, fraudsters

Be Careful Guys! Factory sealed smok V2 kit arrived yesterday, wrong tank in box that didnt fit device and the device is faulty. Thankfully the vape company i purchased from have taken the hit and are sending me a vaporesso sky solo plus for free which i have 3 of and should of stuck with vaporesso.Will never touch smok again.

Brought a nord c vape on 2/06/24 now after only a week it has stopped working tried filling a claim but their website is not working. I hat this company. 7574127765