Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
1,056 reviews
smileie.comSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Smileie provides high-quality custom clear aligners at a fraction of the cost of traditional braces. Enjoy expert-designed treatment from the comfort of your home with faster, more convenient results.
smileie.com (smileie.com) has 1,056 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
Showing 990 reviews with 5 stars · Clear filters
Had a good experience on chat inquiring about the aligners and pricing. Very knowledgeable and understanding answered all my questions
By K C.
Response from smileie.com· Apr 24, 2024
Thank you for your positive feedback! We're glad you had a good experience with our chat support team. If you have any more questions or need assistance, feel free to reach out to us at [email protected]
I've been thoroughly impressed with my experience so far! While I'm still at the beginning stages, the entire process has been incredibly smooth, thanks to the efficiency and professionalism of the team. They respond promptly to emails and offer virtual support sessions for impression-taking, which I found incredibly helpful. Dr. Arooj stood out with her kindness and patience, making me feel confident about the quality of my treatment. Overall, I'm extremely satisfied with the level of customer care I've received so far!
By Alyssa W.
Response from smileie.com· Apr 24, 2024
Thank you for sharing your positive experience! We're thrilled to hear that your journey has been smooth and that our team's professionalism and efficiency have made a difference. We're glad Dr. Arooj's kindness and patience stood out to you. If you ever need further assistance or have any questions, feel free to reach out.
I have to restart my treatment because SDC bankruptcy. I needed free refinements from them but I paid more overall for treatment and still had to pay for retainers at some point. This price with a small discount is fair for my situation.
By Nancy L.
Response from smileie.com· Apr 24, 2024
We're sorry to hear about your experience with SDC. We're here to support you through your treatment journey and ensure you receive the care you need.
Dr. Arooj was extremely nice, helpful and very patient. I am grateful that she took the time to help with my initial impressions.
By AMY O.
Response from smileie.com· Apr 24, 2024
Thank you for your feedback! We're glad to hear that Dr. Arooj provided excellent assistance with your initial impressions.
This is an affordable option for teeth straightening and whitening. Communication is always quick, friendly and helpful. Aligners are doing their job of straightening my teeth.
By Paula T.
Response from smileie.com· Apr 24, 2024
We're thrilled to hear that you're having a positive experience with our affordable teeth straightening and whitening option. Quick, friendly, and helpful communication is a top priority for us. We're glad to hear that the aligners are effectively straightening your teeth. If you have any questions or need assistance, please don't hesitate to reach out.
The customer service Brett Arndt has given me since the VERY beginning has been superb! He even responded to emails on a holiday weekend, so I could get the answers I needed. Thank you, Brett!
By Heather E.
From the beginning they appeared to be committed to providing excellent service. They worked with me to make sure I was satisfied with my results.
By Amanda
Great communication, very easy to talk to, obviously a very smart young lady.
By Tom B.
