Excellent instructions
Dr. Arooj was simply amazing to work with. Because of her concise instructions via zoom, I was able to send in the necessary impressions needed.
By Shavonne D.
Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
1,056 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Smileie provides high-quality custom clear aligners at a fraction of the cost of traditional braces. Enjoy expert-designed treatment from the comfort of your home with faster, more convenient results.
smileie.com (smileie.com) has 1,056 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
Showing 990 reviews with 5 stars · Clear filters
Dr. Arooj was simply amazing to work with. Because of her concise instructions via zoom, I was able to send in the necessary impressions needed.
By Shavonne D.
I had a great experience with this company. They were prompt in responding and when I asked for a refund it was no problem at all. They were so helpful!
By Rio
The dentist was very helpful and patient while she guided me through making the impressions.
By Elizabeth B.
VERY PATIENT AND HELPFUL! THANK YOU!
By Lisa Phillips G.
Response from smileie.com· Apr 6, 2026
We’re glad our team was patient and helpful throughout your experience. Thank you for sharing your feedback.
Well, I'm not done yet, only a few sets in but they've been very helpful with any questions or troubles. I had a couple aligners arrive shaped funny and they immediately fabricated new ones and they arrived perfectly. Brett has been very nice. I highly recommend this company 1
By Heather H.
Response from smileie.com· Apr 6, 2026
We’re glad Brett and the team could help and quickly resolve any issues with your aligners. It’s great to hear your experience has been positive so far, and we appreciate your recommendation.
The customer service was excellent. They were very responsive and easy to work with. The process was simple, and they genuinely cared about customer satisfaction.
By Ernesto J.
Response from smileie.com· Apr 6, 2026
We’re glad our customer service was responsive and easy to work with. It’s great to hear the process was simple and that you felt supported throughout.
My experience was great from beginning to the end. The process has been so easy, the customer service has been second to none and most importantly, my smile significantly improved without being ripped off for $4000, a price that was quoted at my dentist office. Highly recommend Smileie.
By pamela S.
Response from smileie.com· Apr 6, 2026
We’re glad your experience was smooth from start to finish. It’s great to hear your smile improved and that you found our service affordable and valuable. Thank you for the recommendation.
Dr. Arooj was extremely helpful in making my impressions and ensured my concerns were addressed. Additionally I would like to mention my Smileie advisor, Brett Arndt, who has gone above and beyond to ensure the experience with Smileie has been positive. When I was concerned with my alignment progress, I reached out to Brett to solve the concerns, and he ensured the problems were addressed efficiently and to my satisfaction. I highly recommend working with them both.
By Raisa
Response from smileie.com· Apr 6, 2026
We’re glad Dr. Arooj and Brett could provide such helpful support throughout your experience. It’s wonderful to hear your concerns were addressed and that you recommend working with them both.