Patient and professional
Took the time to explain each step and made sure I fully understood. Also patiently waiting to make sure I got each impression completed correctly.
By STEVEN K.
Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
1,056 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Smileie provides high-quality custom clear aligners at a fraction of the cost of traditional braces. Enjoy expert-designed treatment from the comfort of your home with faster, more convenient results.
smileie.com (smileie.com) has 1,056 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
Showing 990 reviews with 5 stars · Clear filters
Took the time to explain each step and made sure I fully understood. Also patiently waiting to make sure I got each impression completed correctly.
By STEVEN K.
Dr. Arooj Was Great, She walked me through Step by Step to ensure no issues during the impression process. This helped ensure there was no issue or delay for the rest of the process.
By Ryan
Well, so far, so good! I sent in a photo of my first impressions and I admittedly did not do a great job. My Smileie consultant set up a Zoom call with Dr. Jawed and he helped me step by step. The communication was excellent and I was able to get the necessary impressions. Everything is now off via FedEx to Smileie for my 3D preview. To date, Smileie has been very responsive and fast. Fingers crossed for the rest! Update: I got my 3D preview about 9 days after mailing back the impressions. I don’t need major corrections and it looked like my front bottom and lower teeth could be reasonably straightened. I approved the plan and I am supposed to get the aligners in 15 business days.
By Edward R.
I had a very good experience with Arooj, she was extremely helpful and excellent at guiding me through the process. She was thorough and patient. Her helpful tips were great.
By RONALD C.
excellent help
By jody N.
Clear and helpful instructions
By Adam T.
good service
By Paolo C.
Dr Arroj was very helpful with my impressions. I had an unusual condition and needed her attention. She was great to work with.
By Ben S.