Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
1,940 reviews
SmileactivesSelect a line to read only those reviews.
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Smileactives (smileactives.com) has 1,940 customer reviews on The Fair Hearing, with an average rating of 2.3 out of 5.
Showing 1,090 reviews with 1 star · Clear filters
I would give this company a negative 5 stars if I could. The product tastes awful and with no results. I canceled my account right away but they notified me that another shipment was being sent AFTER the account was canceled. Customer service is HORRIBLE and they insist on me returning a shipment that I never received!
By Ann
If I could give zero stars, I would. I decided to try their product--which does not work very well--and was very careful to click the ONE TIME PURCHASE. I was magically subscribed anyway. They are thieves. Do not purchase anything from them.
By Star W.
This company is 100% a scam that steals money from you then continues to harass you to try to steal more and more, and tries to trick you into giving them endless amounts of money!
By KJ
It’s an absolute scam. I ordered the trial then they continued to bill me for a subscription without authorization. Also, it does not work. STAY AWAY FROM THIS COMPANY!
By Richard B.
I did NOT sign up for a subscription, was charged for items I did NOT order and had to pay for S&H to send back. Please be mindful if you place an order that you don't accidently sign up for a subscription, way expensive.
By Denise
If I could give them negative 25 stars I would. Like others, they charged me for additional product I didn't order. I returned it after speaking to a customer service rep who stated my account had been cancelled and that I would get a refund after they received the return. The tracking shows return was delivered, and I have not gotten a refund. In addition, I keep getting harassed that I owe them nearly $100 when in fact they owe ME a refund. Really shady horrible company! Avoid! Avoid! Avoid!
By Michele P.
Crap then reoccurring crap. How much toothpaste do you need? 1oz has lasted over a month twice a day. You cannot get them on the phone so don't waste your time! Call your credit card company and charge them back. Why cant anyone do business legitimately anymore!
By Craig J.
Terrible Terrible company!! Products do not work. Customer service is just as bad! Please save yourself from what I went through and use another company.
By Marsha G.
