Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
554 reviews
Smart RetractSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Retractable safety products for children, dogs or cats. Extremely durable retractable baby gate or retractable pet gate, use anywhere including the top or bottom of stairs, indoors, or outdoors. Safe and easy one hand operation, locks open or closed. ...
Smart Retract (smartretract.com) has 554 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
Showing 502 reviews with 5 stars · Clear filters
Product works well. Keeps 4 large dogs, when locked, in a room.
By Spay Ann N.
Response from Smart Retract· Nov 22, 2019
Hi—thanks for your review! Please let us know if you ever have any questions. Thanks, Deanna at Smart Retract.
Great retracting gate! Well manufactured, easy to install, looks great and keeps the two Golden Retriever puppies out of the Living Room!
By Ric T.
Response from Smart Retract· Nov 22, 2019
Hi Ric—thanks for your 5-star Retract-A-Gate review! We simply offer the best balance of features and security of any gate in its class. Please contact us at [email protected], if you ever have any questions. Thanks-Deanna
The gate was very easy to install and the product itself is extremely durable. My favorite feature is the super easy to use lock button that allows the mesh gate to retract or not. This gate is very easy to use and I am able to open and close it one handed.
By Jessica
Response from Smart Retract· Nov 22, 2019
Hi Jessica--Retract-A-Gate offers the best balance of features and security of any gate in its class. It was designed with ease of installation, ease of use, durability, and safety in mind. Our lock is very easy for adults to operate but the push down and turn at the same time lock (like a child-proof cap) would be difficult for small children to open. Thanks for your 5-star review! Deanna at Smart Retract.
Great product.
By Judith R.
Response from Smart Retract· Nov 22, 2019
Hi Judith--thank you for the great review! Deanna at Smart Retract
Like it so much better than a metal gate. Love that it retracts out of the way.
By Brenda D.
Response from Smart Retract· Nov 22, 2019
Hi Brenda—thanks for your 5-star Retract-A-Gate review! Sleek, modern and only about 3.5-inches when retract—easily out of the way is true. If you ever have any questions, please contact us at [email protected]. Thanks Deanna at Smart Retract.
We love our gate works so well at the top of our stairs!
By Katie S.
Response from Smart Retract· Nov 22, 2019
Yes, Retract-A-Gate is certified for use at the top and bottom of the stairs, has been tested for that application, and can withstand a push out force of up to 200 pounds. Thank you for your 5-star review! Deanna at Smart Retract.
Really good customer service and a terrific product!!
By J R.
Response from Smart Retract· Nov 22, 2019
Hi--thanks for your terrific review! We take pride in our customer service, so please let us know if you ever have any questions. Email us at [email protected]. Thanks--Deanna
Works great at our kids daycare!
By Craig S.
Response from Smart Retract· Nov 22, 2019
Hi Craig--thank you for the wonderful 5-star Retract-A-Gate review. Daycares are just one of the many great places to use our safety gates. Please contact us at [email protected], if you have any questions. Thanks, Deanna at Smart Retract.
